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Hotel:
Madison Marriott1313 John Q Hammons DrMiddleton WI 53562Event & Banquet CaptainFull timeAtrium SPIRIT where teamwork passion and appreciation ignite service excellence
Primary Purpose:
The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience by planning and implementing the serving details for the event.
Work Performed:
TheBanquet Captainwill be tasked with the following duties responsibilities and assignments:
Guides directs and motivates banquetstaff;
Ensures service standards are being followed and fosters learning and development and when necessary takes corrective action when they arenot;
Directs setup for tables correctly and uniformly in assigned areausingclean pressed linen clean unspotted silverware china with no chips or cracks clean unspottedglassware polished silverware;
Confirms the table complements (salt pepper sugar breadbaskets etc. have been properly cleaned andfilled;
Plans the serving order and orchestrates its completion in a timely quiet and courteousmanner;
Ensures the servers are ready to serve the meal when itsprepared;
Setups serves and/or breaks down coffee breaks receptions other special functions asassigned;
Maintains communication with the guest contact person for guestneeds;
Willingness and ability perform the job of Banquet Associate and BanquetBartender;
Follows and requires all associates to adhere to company safety and security policies and procedures including reporting accidentsinjuriesand unsafe work conditions to management;and
Understanding of departmental forecasting to ensure appropriate staffinglevels;
Assists Banquet Manager with scheduling training staff and inventory;
Any and allother work as required to complete the primary purpose of the position.
Required Prior Experience:
6months of banquet food service experience
6months leadership experience
Previous customer service experience
Preferred Education:
High School diploma or equivalent
Required Licenses/ Certification:
Food Safety certificate or complete training during initial 90 days.
Alcohol certification or complete training during initial 90 days.
Physical:
Ability to lift pull and push up to 50 pounds.
Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift
Other:
Must be flexible to working days early mornings evenings nightsweekendsand holidays.
At Atrium Hospitality youre a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay great benefits and exciting perks to support you on and off the job.
Including:
Daily Pay Get paid when you need it
Exclusive Travel Discounts Save big at Marriott and Hilton properties
401k Plans Invest in your future
Comprehensive Medical Insurance Your health matters to us
Additional PropertySpecific Perks Because every location has something special to offer
But we dont just offer jobswe help you build careers. With internship programs training plans hundreds of self paced on line classes and opportunities at 70 hotels nationwide you can grow your future the way you want.
Ready to take the next step Join a team that values you and your future!
Full-Time