I2C Manager
I2C Manager
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Job Description
AVEVA is creating software trusted by over 90 of leading industrial companies.
I2C Manager Cambridge Hybrid
The Job
As the I2C Manager you will build manage and drive a high performing I2C function across the Cambridge Shared Service Centre. Providing standardised service delivery for the countries in scope of the SSC ensuring high quality deliverables resulting in strong customer service.
You will have ownership and delivery of the plan to continuously improve and evolve the Shared Services.
Responsibilities
Projects and Strategy
The main focal point of the I2C function for managing finance transition projects and continuous improvement projects which impact the I2C function. Management of the projects includes but not limited to planning resourcing knowledge transfer readiness assessment and issue resolution.
Collaborate with the Process Ownership team and SSC counterparts to ensure alignment of SSC processes with global processes and best practice.
Service Delivery
Conduct regular reviews of internal controls risk and control matrices (RACM) in conjunction with Internal audits.
Review policies and ensure adherence including identification of areas for improvement. Implement corrective actions and enhancements based on control reviews and audit findings.
Manage escalations to address and resolve issues related to the I2C function
Manage the closure of disputed debts collaborating with finance and business teams to resolve the issues and collect the cash.
Identify the root cause of the disputes using the appropriate channels to ensure that action owners are identified to reduce future issues around debt collection.
Lead monitor and improve the performance and efficiency of the I2C function using the Key Performance Indicators (KPIs) and associated reports.
Maintain the service catalogue for the I2C function. Identify the gaps in services with an action plan to address. Ensure that the catalogue is consistently operated with no regional nuances.
Build and maintain strong relationships with stakeholders. Communicate effectively with stakeholders to understand their requirements and expectations ensuring alignment to the functional and organisational goals.
To manage the I2C team for all entities and countries that are in scope.
People Management
Lead the overall target setting for the I2C team and set clear objectives aligning them with functional and organisational goals.
Manage Direct Reports and their teams monitoring performance providing feedback addressing capability issues.
Ensure career development and training is in place across the team with clear succession plans and resource rotations to facilitate the team growth.
Ensure full team is recruited with cross training to minimise gaps in service delivery.
Overall responsibility for recruitment training and management of a team to maximise the SSC I2C team full potential.
Continual assessment of team structures
Skills & Qualifications
Ideal skills
Proven experience (at least 3 years) in a similar role within a finance shared service centre
Experience of leading and managing a team including team development and career management
Indepth knowledge of I2C processes including controls and compliance requirements
Proven track record of using KPIs to improve performance
Able to operate comfortably at a detailed as well as a strategic level.
Excellent communication and interpersonal skills
Proficient in utilising ERP systems and other I2C related software
Desired skills
Additional language capability
Project Management experience
Finance at AVEVA
Our team of almost 500 Finance professionals are central to AVEVAs 1bn business. We cover everything from procurement and FP&A to sales forecasting and internal risk management and were playing a leading role in our companys transition to a subscriptionbased business model.
AVEVA is laying the groundwork for serious sustainable growth meaning theres a lot for the team to do and a lot of interesting opportunities. Weve got a skilled and wellstaffed team strong leadership with a clear vision and a big role to play in the businesss transformation: its a great time to be joining us!
Find out more: Benefits include:
Flexible benefits fund emergency leave days adoption leave 28 days annual leave (plus bank holidays) pension life cover private medical insurance parental leave education assistance program.
Its possible were hiring for this position in multiple countries in which case the above benefits apply to the primary location. Specific benefits vary by country but our packages are similarly comprehensive.
Find out more: aveva/en/about/careers/benefits/
Hybrid working
By default employees are expected to be in their local AVEVA office three days a week but some positions are fully officebased. Roles supporting particular customers or markets are sometimes remote.
Hiring process
Interested Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.
Find out more: aveva/en/about/careers/hiringprocess
About AVEVA
AVEVA is a global leader in industrial software with more than 6500 employees in over 40 countries. Our cuttingedge solutions are used by thousands of enterprises to deliver the essentials of life such as energy infrastructure chemicals and minerals safely efficiently and more sustainably.
We are committed to embedding sustainability and inclusion into our operations our culture and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: out more: aveva/en/about/careers/
AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may subject to those laws include proof of educational attainment employment history verification proof of work authorization criminal records identity verification credit check. Certain positions dealing with sensitive and/or thirdparty personal data may involve additional background check criteria.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a casebycase basis.
Required Experience:
Manager
Employment Type
Full-Time
