Auto Property Claims Specialist

Auto & Property Claims Specialist

Oak Harbor Freight Lines is an established successful regional trucking company covering Washington Oregon Idaho Nevada Utah Arizona & California. As a premier carrier offering superior service we are always interested in exceptional people with excellent skills who strive to always achieve their best. We are searching for an energetic and upbeat individual to join our team as an Auto & Property Claims Specialist.

The Auto & Property Claims Specialist will be responsible for handling a variety of minor to complex Auto Injury Claims General Liability Claims and General Liability Property Claims in the states OHFL operates in. The Specialist position will properly investigate accurately assess and expediently resolve claims.

Duties include reading police reports gathering photos and other key items to determine liability. This Specialist position will work closely with OHFLs insurance provider internal and external legal counsel(s) shop managers operation leaders and the Human Resources and Safety departments.

Essential Duties and Responsibilities:

• Examine claim forms and other records to determine insurance coverage.
• Plan and conduct investigations interviews and correspondence with claimants and witnesses regarding incidents.
• Consult police and inspect property damage (virtually) to determine the extent of the companys liability and use varying methods of investigation according to the type of insurance.
• Collect and process internal accident reports including ensuring the preventable/nonpreventable ruling is made timely and sent to the Terminal Manager for handling.
• Collect estimates from Claimants and approve payments on claims determined to be the Companys liability.
• Thoroughly investigate claims for potential fraud.
• Establish an action plan based on case facts company policy best practices protocols and regulatory requirements.
• Prepare a report of findings and negotiate a settlement with the claimant within established guidelines.
• Recommend litigation by the legal department when a settlement cannot be negotiated.
• Attend litigation hearings as necessary.
• Present requests for case reserves or increases to reserves to the Controller for approval.
• Support the organizations goals and objectives.
• Travel as required.
• Perform other duties as assigned.

Skills Experience and Educational Requirements

• College degree preferred but not required.
• 1 years of experience adjudicating property damage claims and investigations.
• Knowledge of adjudicating insurance coverage and negotiations.
• Willing to attend continuing education courses leading to industry certifications.
• Effective analytical skills to gather information analyze facts and make recommendations based on information collected.
• Strong oral and written communication skills providing information clearly and concisely to a variety of individuals.
• Strong negotiation and decisionmaking skills.
• Excellent time management and organizational skills
• Strong PC skills including Microsoft Office
• Multitask ability as well as detailoriented
• Customer servicefocused
• Work independently with little supervision and the ability to work in a team environment.
• Basic English language proficiency (reading writing and verbal) is required.

Benefits

• Medical dental vision You choose which plan suits you and our family.

• Employee Only pays 0 up to 2 of gross income.
• Family pays 0 up to 4 of gross income.

• 401K 100 match up to 5 of Employees Contribution.
• Accrue80 hours of PTO within the first 11 months and 120 in your second year.
• Holiday pay after your90 days.
• Company Paid Life Insurance.

Harbor Freight Lines is an Equal Opportunity Employer