Marketing Technology Operations Manager all genders

THE ROLE & THE TEAM

The Partner MarTech & Ops team within Partner Marketing & Communications is looking for a Marketing Technology & Operations Manager to support all Zalando partnerfacing marketing and communications activities.

Reporting to the Lead Partner MarTech & Ops you will collaborate closely with multiple business and engineering teams across the organisation to define and translate business needs into innovative technical solutions and processes.

The role requires a combination of technical expertise analytical skills and operational marketing knowledge to manage and optimize our marketing technology ecosystem drive operational efficiency and enable datadriven strategies to enhance our marketing efforts and drive business impact.

WHAT WED LOVE YOU TO DO (AND LOVE DOING)

• Marketing Technology Management: Oversee and optimize the marketing technology stack; evaluate recommend and implement new technologies.

• Operational Efficiency: Develop and streamline workflows; create standardized processes and operational dashboards to automate campaign and reduce bottlenecks.

• Data Management and Analytics: Ensure data quality and integrity across marketing platforms; build and maintain data governance frameworks to provide actionable insights.

• Stakeholder Collaboration: Collaborate with crossfunctional teams; act as a technical liaison between business and technology departments.

• Project Management: Manage multiple projects simultaneously ensuring timely delivery through best practices. Lead adoption of marketing operations standards.

WED LOVE TO MEET YOU IF

• Bachelors or Masters degree in Marketing Business Data & Computer Science or a related field.

• 35 years of experience in digital marketing focusing on performance marketing and conversion rate optimization (CRO).

• 13 years in marketing technology or operations roles preferred.

• Proficiency with marketing automation platforms (e.g. HubSpot Marketo) CRM systems (Salesforce HubSpot) data analysis tools (Tableau Looker PowerBI) API integration and basic SQL.

• Strong understanding of web analytics platforms (e.g. Google Analytics) and content management systems (e.g. Contentful WordPress).

• Strategic thinker with a problemsolving mindset and the ability to translate data into actionable insights.

• Strong stakeholder management and excellent communication and presentation skills with fluency in English (written and spoken).

• Ability to balance handson with longterm strategic planning.

If you think you have what it takes we encourage you to apply even if you dont meet every single requirement. You may just be the right candidate for this or other roles!

OUR OFFER

Zalando provides a range of benefits heres an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40 off fashion and beauty products sold and shipped by Zalando 30 off Lounge by Zalando discounts from external partners

• 2 paid volunteering days a year

• Hybrid working model with up to 60 remote per week actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year to start

• Relocation assistance available (subject to prior agreement)

• Family services including counseling and support

• Health and wellbeing options (including Wellhub)

• Mental health support and coaching available

• Drive your development through our training platform and biannual peertopeer review

INCLUSIVE BY DESIGN

At Zalando our vision is to be the leading panEuropean ecosystem for fashion and lifestyle ecommerce one that is inclusive by design. We only assess candidates based on qualifications merit and business needs. We welcome applications from people of all gender identities sexual orientations personal expressions racial identities ethnicities religious beliefs and disability statuses. We only want to know why youre great for this role so please avoid including your picture age and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need so we can best support and assist you throughout the hiring process.

our diversity & inclusion strategy: ZALANDO

Its the perfect time to join Zalando on our journey to build the leading panEuropean ecosystem for fashion and lifestyle ecommerce. Help us offer an inspiring and quality multibrand shopping experience for fashion and lifestyle products to about 50 million active customers in 25 markets. Or be part of our logistic infrastructure software or service capabilities to help brands and retailers run and scale their entire ecommerce business on or off Zalando. Join our Zalando ecosystem to enable positive change for the fashion and lifestyle industry.