Principal Technical Program Manager Advertising Trust
Principal Technical Program Manager Advertising Trust
Posted on :
12-04-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 159300 - 275300
Vacancy
1 Vacancy
Posted on :
12-04-2025
Job Description
At Amazons Advertising Trust team were seeking a Principal Technical Program Manager who will obsess over the customer experience with ads. This role sits at the intersection of technology advertising and customer experience offering a unique opportunity to shape the future of digital advertising.
As the driving force behind our Andon Cord program youll be tasked with identifying critical gaps in our advertising processes and spearheading initiatives to bridge them. This isnt just about fixing issues; its about reimagining how we approach advertising trust.
Youll be a strategic partner to leadership translating intricate technical concepts into clear business value. Youll collaborate with diverse teams across Amazon from engineering and product management to policy to drive holistic solutions. Your ability to build consensus influence without authority and navigate ambiguity will be crucial as you lead crossfunctional projects that span multiple organizations.
Were looking for someone who can think big while staying grounded in data and customer obsession. Youll need to balance the needs of advertisers who want to reach their audience effectively with those of shoppers who expect a trustworthy and relevant ad experience. This role requires not just technical acumen but also a deep understanding of the advertising industry regulatory landscape and emerging ad trends.
If youre passionate about solving complex problems at scale driving technological innovation and making a tangible impact on how people interact with advertising this role offers an unparalleled opportunity.
Key job responsibilities
Lead the Amazon Ads Andon Cord program to identify and flag critical customer experience defects and drive rapid resolution across relevant teams
Identify and analyze suboptimal customer experiences with ads using datadriven insights to pinpoint areas for improvement
Collaborate with multiple organizations to build consensus on prioritizing and implementing product solutions that enhance adrelated customer experiences
Champion innovative technical solutions that address customer pain points
Influence leadership to prioritize customercentric improvements in the ad experience presenting compelling business cases backed by customer data
Act as the voice of the customer in technical and strategic discussions ensuring that customer needs remain at the forefront of ad trust initiatives
10 years of technical program management experience
10 years of working directly with engineering teams experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
10 years of handson work managing complex technology projects experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159300/year in our lowest geographic market up to $275300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
As the driving force behind our Andon Cord program youll be tasked with identifying critical gaps in our advertising processes and spearheading initiatives to bridge them. This isnt just about fixing issues; its about reimagining how we approach advertising trust.
Youll be a strategic partner to leadership translating intricate technical concepts into clear business value. Youll collaborate with diverse teams across Amazon from engineering and product management to policy to drive holistic solutions. Your ability to build consensus influence without authority and navigate ambiguity will be crucial as you lead crossfunctional projects that span multiple organizations.
Were looking for someone who can think big while staying grounded in data and customer obsession. Youll need to balance the needs of advertisers who want to reach their audience effectively with those of shoppers who expect a trustworthy and relevant ad experience. This role requires not just technical acumen but also a deep understanding of the advertising industry regulatory landscape and emerging ad trends.
If youre passionate about solving complex problems at scale driving technological innovation and making a tangible impact on how people interact with advertising this role offers an unparalleled opportunity.
Key job responsibilities
Lead the Amazon Ads Andon Cord program to identify and flag critical customer experience defects and drive rapid resolution across relevant teams
Identify and analyze suboptimal customer experiences with ads using datadriven insights to pinpoint areas for improvement
Collaborate with multiple organizations to build consensus on prioritizing and implementing product solutions that enhance adrelated customer experiences
Champion innovative technical solutions that address customer pain points
Influence leadership to prioritize customercentric improvements in the ad experience presenting compelling business cases backed by customer data
Act as the voice of the customer in technical and strategic discussions ensuring that customer needs remain at the forefront of ad trust initiatives
10 years of technical program management experience
10 years of working directly with engineering teams experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
10 years of handson work managing complex technology projects experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159300/year in our lowest geographic market up to $275300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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