Principal Tech Product Manager - Global Engineering Services Operations Engineering

Come join Global Engineering Services (GES) within WW Amazon Stores as a Product ManagerTechnical within Solutions Engineering and become a crucial driving force in shaping the lifecycle of major technology products. GES offers comprehensive global support for new launches expansions retrofits initiatives operations integration and security services across Amazons global fulfillment and logistics networks. Your contributions will enhance the customer experience leaving a lasting impact not only within our company but also across the global industry.

As a Principal Product Manager Technical youll be at the forefront of defining the strategic vision and owning the longterm roadmap for innovative products. Your leadership will empower teams to bring this vision to life ensuring an exceptional customer experience throughout the entire product journey. From engaging customers and defining requirements to designing features and driving reliability youll have endtoend ownership.


Key job responsibilities
You will leverage your deep expertise as a subject matter expert guiding you in understanding customer needs the business landscape and the limitless applications of technologies. With this knowledge youll inspire big ideas and drive innovation staying ahead of industry developments and leveraging them to propel our products and services to new heights.

Your ability to adapt and collaborate will be paramount. Youll foster communication and teamwork working with customers diverse teams and leadership at all levels. By asking critical questions and taking calculated risks youll create a culture that embraces delivering results and fosters continuous improvement.

Through your strategic mindset youll prioritize initiatives that deliver maximum impact with minimal resources ensuring our products remain at the forefront of innovation. Youll actively identify and address gaps and opportunities creating seamless experiences across regions architectures and business organizations.

In this role youll not only shape the present but also the future. By educating and collaborating with the PM/PMT communities mentoring team members and contributing to career growth assessments youll have a direct impact on the success of our organization and the individuals within it.

Your dedication to excellence and your passion for innovation will drive you to deliver exceptional results. With every decision youll strive to improve employee safety quality delivery speed productivity and costtoserve. Your work will unlock new business opportunities.

A day in the life
In your daytoday role as an Amazon Product Manager Technical youll refine and communicate the strategic vision collaborate with crossfunctional teams gather customer feedback work closely with scientists designers and engineers stay updated on industry trends and technological advancements communicate with stakeholders analyze complex problems assess product performance mentor team members and uphold Amazons high standards for customer satisfaction while embracing frugality and aligning decisions with Amazons Leadership Principles.

You will be leading Industry 4.0 initiatives through New Product Introduction (NPI) and Product Lifecycle Management (PLM). You will drive the development of these solutions ensuring safety security and efficiency. Using your strong technical and project management skills you will thrive in our fastpaced environment delivering results within defined parameters. As a working leader you will lead teams to design develop and implement Industry 4.0 technologies focused on optimizing people processes and equipment.

Join us on this inspiring journey where youll transform the way we do business and make a lasting impact on Amazons worldwide stores.



About the team
The team is open to hiring candidates from the following locations: Bay Area CA; Dallas TX; Houston TX; Austin TX; Los Angeles Metro Area; Phoenix Metro Area; Arlington VA; Bellevue WA; Seattle WA; Boston Metro Area; Nashville TN; New York City; Atlanta Metro Area; Chicago IL; Denver CO

Bachelors degree in STEM such as computer science engineering or a related discipline.
10 years of experience as a Product ManagerTech Technical Program Manager or in an Engineering role defining strategic visions empowering teams and delivering innovative products and services.
5 years of demonstrated experience with both researching and successfully applying technology and industry trends.
Strong technical background to engage with development teams comprised of engineers designers and scientists effectively and make informed product decisions.
Experience collaborating working with development teams to product design and configure Industry 4.0 solutions for automation equipment process and workflow enhancements.
Experience defining customer needs gathering feedback and translating it into actionable requirements to deliver exceptional products.
Experience working with and influencing diverse teams customers and stakeholders at various levels.
Strong interpersonal skills and the ability to foster communication and cooperation.

Advanced degree (e.g. Masters or Ph.D. in a relevant field such as computer science engineering or a related discipline.
Proven track record of successfully launching and scaling major technology products or services including filing patents.
Experience shaping longterm product roadmaps and prioritizing initiatives. Strategic thinking the ability to identify opportunities and address gaps and making datadriven decisions.
Experience in a leadership role within a fastpaced highgrowth environment.
Experience creating product roadmaps for new technology development and implementation.
Experience in successfully leading NPI and PLM for Industry 4.0 initiatives.
Experience working with crossfunctional and geographically distributed teams.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161900/year in our lowest geographic market up to $279900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.