Lead Software Engineer
Lead Software Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities
- Lead the Software Engineering Level 3 Support teams (called Saviors) of 23 Products ensuring the teams achieve the departmental quality goals meeting the support SLAs.
- Redesigning the software solutions & development frameworks when needed while being keen on considering & incorporating crossfunctional feedback during designing.
- Responsible for issues triaging and prioritization in partnership with the crossproducts and crossplatform Product Management and Level 1 Support teams.
- Make critical decisions based on the circumstances and limited information to ensure we meet the committed SLAs to our stakeholders & customers.
- Be the single point of contact for Engineering teams when it comes to product maintenance discussions with the customers of the respective Products.
- Proactively communicate with the stakeholders the risks and the steps taken to mitigate those risks.
- Implement and ensure engineering processes and best practices are followed to optimize product development and deliver quality solutions.
- Collaborate with crossfunctional teams including Product Management Roadmap Development Program Management Customer Support Data Engineering and Sitereliability Engineering teams to ensure effective of the projects.
- Foster a culture of being customerfocused with significant requirements for innovation continuous improvement and accountability.
- Hire train and mentor engineering talent fostering their professional growth and development.
- Provide technical leadership and guidance to the engineering team ensuring our customers operations are not impacted due to the issues in the software we released in the past.
- Oversee the release planning bug estimation and bug prioritization ensuring customer satisfaction
- Responsible for Level 3 issues Root cause analysis troubleshooting and timely resolution
- Define & monitor the metrics through datadriven insights (using Jira) to progressively improve the productivity of the team.
- Monitor and evaluate team performance identifying areas for improvement and implementing corrective actions as needed.
- Stay uptodate with industry trends and advancements identifying opportunities for innovation and competitive advantage.
- Identify the training needs by evaluating the skill gaps of the team and plan to upskill them accordingly.
- Mentor the team to identify potential impediments & anomalies to proactively address them in time.
Qualifications :
Requirements
- A proven track record in successfully leading Engineering teams of 10 engineers (comprising Software Developers and Testers).
- Experience working with geographically distributed Engineering teams (comprising Developers Testers PMs Engineering Leads & Scrum Masters) that design build and support software solutions.
- Exceptional ownership skills along with creativity & decisionmaking skills to ensure the team successfully delivers even in unforeseen challenging situations (if any).
- Exceptional track record in ensuring the team follows the process and test standards and proactively proposes and brings changes into action for the continuous improvements to evolve over time.
- Experience building & maintaining highvolume enterprisegrade SaaS products that are built to scale with min refactoring required with app data growing sharply by onboarding new large customers.
- Handson experience using Python and its libraries for test case preparation.
- Handson experience using Python web frameworks such as Flask Django.
- Handson experience using ORM frameworks such as SQLAlchemry and Django ORM.
- Experience in Application performance Monitoring using tools such as Datadog/Grafana.
- Experience in Data Analytics and Reporting development integrated with a data warehouse such as Snowflake
- Experience in profiling and analyzing using tools such as Jprofi ler Optimizit GCViewer Heap analyzer Thread Analyzer Statspack DBMon and SQLProfi ler.
- Strong hold in writing DB queries and understanding the DB models and training the team.
- Strong knowledge on AWS Services S3 Lambda Cloudwatch ECR/ECS Batch services.
- Experience with Agile methodologies such as Scrum Kanban. Handson experience in planning the Sprints and Releases that resulted in zero spillovers during .
- An influencer by always advocating for technical excellence and innovation while being open to change and improvement when needed.
- Experience working on utilizing DevOps tools and CI/CD pipelines to build and deploy software.
- Have knowledge of Test Driven Development.
- Resilient in ambiguous situations and can approach challenges from multiple perspectives
- A selfmotivated individual who thrives on challenges actively seeking out opportunities to delve into core issues. Collaborates closely with stakeholders at all levels and across teams to devise and implement effective solutions.
- A believer in using the latest technology (such as AI RPA) in building solutions for optimal efficiency and fostering such a culture by mentoring the team in those lines.
#LIZG1
Additional Information :
What does IntegriChain have to offer
- Mission driven: Work with the purpose of helping to improve patients lives!
- Excellent and affordable medical benefits nonmedical perks including Student Loan Reimbursement Flexible Paid Time Off and Paid Parental Leave
- 401(k) Plan with a Company Match to prepare for your future
- Robust Learning & Development opportunities including over 700 development courses free to all employees
IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment selection and employment without regard to race color religion national origin ethnicity age sex marital status physical or mental disability gender identity sexual orientation veteran or military status or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion and an environment free from discrimination harassment and retaliation.
Our policy on visa sponsorship for US based positions: Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by IntegriChain.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
