Front Office Manager
Front Office Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Hotel:
North Charleston Residence Inn5035 International Boulevard SC 29418Front Office ManagerFull timeAtrium SPIRIT where teamwork passion and appreciation ignite service excellence
As the Front Office Manager youll be the face of the hotel setting the tone for every guest interaction while managing daily front desk operations. Youll lead a highperforming team drive exceptional guest service and keep everything running smoothly behind the scenes.
What Youll Do:
Deliver Outstanding Guest Service: Create an atmosphere of warmth and hospitality by ensuring every guest feels welcomed heard and valued.
Lead & Develop Your Team: Coach and support front desk associates manage scheduling performance and training to build a cohesive guestfocused team.
Be a Guest Experience Champion: Handle guest concerns with professionalism and care always seeking positive outcomes and longterm loyalty.
Collaborate Across Departments: Work closely with housekeeping sales and maintenance to ensure a seamless guest journey.
Manage with Purpose: Monitor labor expenses and productivity while recommending operational improvements to maximize efficiency and drive revenue.
Maintain Brand Standards: Ensure the lobby front desk and guestfacing areas reflect Marriotts high cleanliness and service expectations.
Be the GoTo Leader: Act as Manager on Duty when needed stepping up as the property leader to ensure hotelwide service excellence.
What Were Looking For:
Required Experience:
2 years of front desk or hospitality leadership experience
Strong communication conflict resolution and teambuilding skills
Preferred Experience:
Night audit background and extendedstay hotel experience a plus
Education:
High school diploma or equivalent (required)
Bachelors degree in Hospitality or a related field (preferred)
Tech Skills:
Proficient in Microsoft Office (Word Excel Outlook Teams)
Familiarity with property management systems (PMS) and Marriott systems is a bonus
Why Join the Residence Inn Charleston Airport
A Marriottbranded property with the support of Atrium Hospitality
Convenient location near CHS Airport the Coliseum and the Convention Center
A dynamic team that values collaboration service and integrity
Competitive salary and benefits
Career growth opportunities within a leading hospitality company
Be part of something meaningfulwhere guests return not just for a room but for the people
At Atrium Hospitality youre a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay great benefits and exciting perks to support you on and off the job.
Including:
Daily Pay Get paid when you need it
Exclusive Travel Discounts Save big at Marriott and Hilton properties
401k Plans Invest in your future
Comprehensive Medical Insurance Your health matters to us
Additional PropertySpecific Perks Because every location has something special to offer
But we dont just offer jobswe help you build careers. With internship programs training plans hundreds of self paced on line classes and opportunities at 70 hotels nationwide you can grow your future the way you want.
Ready to take the next step Join a team that values you and your future!
Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set years & depth of experience certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected Veteran status.
Notice of candidate Privacy Rights:
Required Experience:
IC
Employment Type
Full-Time
