People Process Change COE Change Partner

Address:

Mandate:

• Acts as a trusted change partner for the COE leadership team.
• Works with Head People Initiatives Partners Director Solutions & Change and across People & Culture to facilitate horizontal and integrated development prioritization and of COE programs ensuring optimal manager and employee experience.

Accountabilities:

• Acts as the change management lead & expert on assigned COE program design & implementation with the focus on ensuring optimal manager and employee experience.
• Leads the design development & implementation of complex COE program change management plans; e.g. introduction of a new program initiative system; complex regulatory change with large jurisdictional impact new technology functionality to enable a process/experience change
• Provides change management expertise in collaboration with COE partners in the design development management and implementation of assigned HR solutions from business case development through to .
• Understands the people process technology implications that must be considered in the implementation of the change plan
• Applies PP&C Change Management framework to plan organize and execute change management for COE cyclical & noncyclical programs
• Builds & executes communications plans to drive awareness & understanding with key audiences
• Works with LOB People Initiatives Partners to identify LOB specific change nuances and builds plans to address through communications & training
• Monitors & tracks adoption of the change to provide feedback to the COE on any adjustments to program implementation and/or continuous improvement
• Collaborates with team of LOB People Initiatives Partners to take a horizontal view of the impact of all PeCu changes on manager & employee experience.
• Works as part of a deal team with COE program owner and operations partners to ensure effective process design & sustainment plans are in place.

Interactions:

• All PP&C teams
• HR COEs
• CDAO team
• HR Operations
• HR PMO (If required)
• HRBPs/CHROs
• Corporate Communications

Qualifications:

• Post secondary education
• 10 years broad HR experience with deep line of business/function understanding
• Understanding of regulatory requirements and laws that impact initiative implementation
• Effective team leadership and people management skills
• Strong influencing and relationship management skills
• Significant knowledge and understanding of the Banks and the People & Culture structure products and services; including identifying and implementing opportunities to drive business value
• Excellent negotiation presentation and communication skills
• Strong critical thinking and analytical skills
• Strong project/program management experience with a focus on change management and

Develops promotes maintains & manages designated Human Resources (HR) solutions performing periodic reviews analyzing solution outcomes providing insights and making recommendations for enhancements/changes as required. Ensures the effective & efficient of all HR solution components including ensuring change management & communications are in place for any enhancements/changes and mitigating any risk. Provides people process and changes expertise in collaboration with HR Centres of Expertise (COE) partners in the design development management and implementation of assigned HR solutions from business case development through to .

• Acts as a trusted advisor to senior leaders (Functional Leaders & Groups Heads) for making business decisions and implementing strategic initiatives.
• Develops an expert understanding of business/group challenges.
• Networks with industry contacts to gather competitive insights and best practices.
• Recommends measures to improve organizational effectiveness.
• May consult to or serve on various committees and task forces.
• Influences and negotiates to achieve business objectives.
• Identifies emerging issues and trends to inform decisionmaking
• Recommends business priorities advises on resource requirements and develops roadmap for strategic .
• Manages resources and leads the of strategic initiatives to deliver on business and financial goals.
• Develops the business case by identifying needs analysing potential options and assessing expected return on investment.
• Owns the HR product / solution which may impact multiple LOBs and/or BMO overall.
• Conducts independent analysis and assessment to resolve strategic issues.
• Acts as the prime contact for internal/external stakeholder relationships which may include regulators.
• Defines business requirements for analytics & reporting to ensure data insights inform business decision making.
• Designs and produces regular and adhoc reports and dashboards.
• Provides coaching on complex strategic & business issues and facilitates processes to reach effective resolution.
• Leads change management programs of varying scope and type including readiness assessments planning stakeholder management evaluation and sustainment of initiatives.
• Leads the development of the communication strategy focusing on positively influencing or changing behaviour.
• Collaborates across BMO to develop communications strategies and ensure consistency of messaging in order to positively influence or change behaviour.
• Leads the of strategic initiatives; assesses and adapts as needed to ensure quality of .
• Leads the of operational programs; assesses and adapts as needed to ensure quality of .
• Oversees HR solution activities to ensure deadlines are met and delivered as scheduled.
• Leads/supports contract negotiations with vendors balancing cost risk and performance.
• Leads/oversees the management of vendor relationships and provides guidelines for ; ensures that all agreements are met as per requirements.
• Plans and controls unit operating expenses in accordance with forecasts.
• Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes analysis and reporting.
• Collaborates with the HR Business Partner (HRBP) teams and the COEs to empower and enable the HRBP teams to deliver bestinclass strategy .
• Develops HR solutions by leveraging COE frameworks and makes recommendations based on an understanding of Human Resources business strategy and stakeholder needs analysis.
• Participates in HR solution design with COE partners and provides organizational development strategic project management change management advice & HR subject matter expertise to achieve required business results.
• Conducts analysis required to inform strategic recommendations and considers the big picture when assessing whether a course of action is advisable in terms of the group and enterprise goals.
• Collaborates with internal & external stakeholders to provide business context in the design develop and implementation of HR solutions.
• Breaks down strategic problems and analyses data and information to provide HR insights and recommendations.
• Monitors and tracks performance and address any issues.
• Drives cross business/group coordination and HR logistical support for the implementation of change.
• Works on HR solutions of varied complexity typically involving multiple stakeholders across BMO.
• Identifies enablers and key issues prior to and during implementation raises issues with stakeholders and offers solutions to resolve issues or risks that jeopardize delivery.
• Executes work to deliver timely accurate and efficient service.
• Operates at a group/enterprisewide level and serves as a senior specialist resource across BMO.
• Influences how teams/groups work together.
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple interdependent complexproblems.
• Communicates abstract concepts in simple terms.
• Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.
• Anticipates trends and responds by implementing appropriate changes.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically 9 years of relevant experience and postsecondary degree in related field of study or an equivalent combination of education and experience.
• Program/project management skills Expert.
• Organizational Development skills Expert.
• Seasoned expert with extensive industry knowledge.
• Technical leader viewed as a thought leader for innovation.
• Verbal & written communication skills Expert.
• Analytical and problem solving skills Expert.
• Influence skills Expert.
• Collaboration & team skills; with a focus on crossgroup collaboration Expert.
• Able to manage ambiguity.
• Data driven decision making Expert.

The above represents BMO Financial Groups pay range and type.

Salaries will vary based on factors such as location skills experience education and qualifications for the role and may include a commission structure. Salaries for parttime roles will be prorated based on number of hours regularly worked. For commission roles the salary listed above represents BMO Financial Groups expected target for the first year in this position.

BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performancebased incentives discretionary bonuses as well as other perks and rewards. BMO also offers health insurance tuition reimbursement accident and life insurance and retirement savings plans. To view more details of our benefits please visit: Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting positive change for our customers our communities and our people. By working together innovating and pushing boundaries we transform lives and businesses and power economic growth around the world.

As a member of the BMO team you are valued respected and heard and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers. Well support you with the tools and resources you need to reach new milestones as you help our customers reach theirs. From indepth training and coaching to manager support and networkbuilding opportunities well help you gain valuable experience and broaden your skillset.

To find out more visit us at is committed to an inclusive equitable and accessible workplace. By learning from each others differences we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO directly or indirectly will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid written and fully executed agency agreement contract for service to submit resumes.