Commercial Insurance Senior Client Service Specialist
Commercial Insurance Senior Client Service Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Company:
Marsh McLennan AgencyDescription:
Our notsosecret sauce.
Awardwinning inclusive Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11000 of the industrys brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Service Specialist at McGriff a division of Marsh McLennan Agency (MMA).
MMA provides business insurance employee health & benefits retirement and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America we combine the personalized service model of a local consultant with the global resources of the worlds leading professional services firm Marsh McLennan (NYSE: MMC).
A day in the life.
As our Client Service Specialist on the McGriff Commercial Lines team youll support the service and production team in reaching overall agency revenue and retention goals by processing new and renewal business updating and maintaining information in the client management system addressing and resolving client questions and issues escalating issues of increased complexity assist with all aspects of marketing providing clients with information including plan information rates contributions and carrier contacts assemble proposals and other presentations stewardship reports service plans and comparisons maintain daily client processing functions such as endorsements policies audits pending cancellations ID cards assist clients with claims resolution lead other Client Service Specialist and serve as a mentor.
Our future colleague.
Wed love to meet you if your professional track record includes these skills:
- Assignment based primarily upon the individuals minimal level of experience and production capacity to service a midsize book of business
- High school diploma or equivalent
- Demonstrated proficiency in computer applications such as Microsoft Office Suite
- Demonstrate strong organizational and project skills
- Strong communication and interpersonal skills (written and verbal)
- Act with responsiveness urgency and professionalism in all matters
- Prioritize work to achieve timely completion of the most critical and sensitive activities
- Respond quickly to client requests and work to provide appropriate information
- Accept accountability for the quality of work
These additional qualifications are a plus but not required to apply:
- Property and Casualty insurance license
- Five years of industry specific experience
- LOB designations
- College or advanced degree
We know there are excellent candidates who might not check all of these boxes. Dont be shy. If youre close wed be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. Weve built a culture that promotes colleague wellbeing through robust benefit programs and resources encourages professional and personal development and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Generous time off including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid Work
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about McGriff a division of Marsh McLennan Agency check us out online: more information on careers at McGriff visit: http://marshmma/careers or flip through our recruiting brochure: us on social media to meet our colleagues and see what makes us tick:
Required Experience:
Senior IC
Employment Type
Full-Time
