Do you want to work hard have fun and make history Do you want to be part of the journey of one of the fastest growing businesses within Amazon Come join us in B2B Payments as we build bestinclass financial and payment experiences for businesses to engage with Amazon. We support Amazons rapidly growing B2B business (Amazon Business) across North America Europe and Asia with our flagship products including invoice line of credit and a small business cobrand credit card.
Invoicing is a tablestakes feature for Amazon Business (AB). To improve the experience for our customers and enable them to grow their AB spend the B2B Invoicing team is focusing on holistically identifying and eliminating defects in the endtoend invoicing customer experience beginning with invoice generation and delivery through customer invoice management to payment and the postpurchase experience. This role will own the charter for this key strategic initiative.
Key job responsibilities
We are looking for a strong Principal Product Manager to join our product team to focus on the invoicing experience for business customers globally. You will be the singlethreaded leader within the team for CX defect reduction. You will develop mechanisms to identify track and manage rootcause resolution of defects influencing stakeholders across multiple organizations for both technical and nontechnical solves. You will own leadership reporting to the senior leadership level. You will be familiar with the Amazon Working Backwards product development approach and launching products to the public domain. Ideally you will have experience working with diverse and international B2B customer segments as well as understanding of the B2B procuretopay cycle. This role requires a high level of judgment and influence working crossfunctionally with technical financial and customer facing leaders (including Tax CS Accounts Receivable User Experience Design software engineering finance marketing risk and data science).
Day to Day Activities
Develop product and solution requirements working backwards from the customer with an understanding of the endtoend customer experience
Own delivery against high visibility companywide goals
Partner closely with partner organizations to develop and scale solutions
Drive crossfunctional alignment with senior leaders across Payments Amazon Business CS Finance Tax Accounting and Sales
Create and present zerotoone business ideas within the B2B Invoicing domain
Provide thought leadership across multiple Invoicing domains and workstreams to build scalable products
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular fulltime employees include: 1. Medical Dental and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
About the team
We are a global and diverse product organization tackling difficult problems at scale. We obsess over our customer feedback and needs. We are owners seeking to deliver the right results regardless of organizational boundaries. Our success is highly intertwined with a broad set of crossfunctional partners (finance operations tax) and therefore earning trust and fostering a collaborative working environment is paramount. We value personal and professional development and seek out challenging problems that create opportunities for growth. Come join us!
10 years of product or program management product marketing business development or technology experience
10 years of blending product and program management skills to execute strategic initiatives about process creation standardization and improvement experience
Bachelors degree
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience with feature delivery and tradeoffs of a product
Experience as a product manager or owner
Experience owning technology products
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $145700/year in our lowest geographic market up to $240900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.