Director People Shared Services and Operations
Director People Shared Services and Operations
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Job Description
About Stitch Fix Inc.
Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look and feel their best. Few things are more personal than getting dressed but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with bestinclass AI and recommendation algorithms the company leverages its assortment of exclusive and national brands to meet each clients individual tastes and needs making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix which was founded in 2011 is headquartered in San Francisco.
About the Role
The People Shared Services and Operations team supports the strategies and success of our People & Culture (P&C) organization in inspiring our 4000 Stitch Fix employees to be their best selves and do their best work. Stitch Fix is seeking a strategic businessminded leader to join our team as a Director People Shared Services and Operations. The areas of focus for the role include:
- Leading a team of bright experienced people operations professionals while collaborating effectively across P&C and Stitch Fix
- Drive best in class People Services team and optimize for employee experience and high impact business priorities
- Partner closely with our HRIS team to optimize and fully utilize P&C tech stack including hands on leadership on key tech initiatives and people services projects
- Optimize for existing processes and create new processes tools and ways of working that enable efficiency and alignment in our crossP&C ways of working
- Driving the overall effectiveness of P&C through proactive business processes and new initiative launches
This role will be remote and will report to our VP of Shared Services Talent & Growth. This leader will also work closely with our leaders across multiple P&C teams and HRIS.
Youre excited about this opportunity because you will
- Bring thought leadership tailored insights and strategic perspective to build and execute on People Services and Operations strategy
- Partner closely across the People & Culture team and broader company to assess existing People programs processes and practices identify gaps and opportunities for significant impact and improvement
- Use data Stitch Fix context industry best practices and feedback anecdotes to help design incubate and launch high impact programs and initiatives. In partnership with IT and P&C leadership drive an efficient P&C tech stack including an assessment of our current technology platforms and tools and new potential vendors against our organizational needs and a mediumterm view of the strategic/financial tradeoffs
- Perform competitive intelligence in researching and staying current with best practices innovations and trends in people practices/shared services among peer companies and in our industry
Were excited about you because
- You have 7 years of relevant professional experience inhouse experience at a large complex organization.
- Your experience designing building driving and operationalizing highimpact and scalable People programs and initiatives for diverse and complex organizations
- Your experience in managing HR Shared services teams
- Your experience in managing HR Tech (experience with Workday is a bonus)
- Your exceptional project management experience making you adept at breaking down largescale complex problems into clear ambitious and manageable milestones
- (Bonus) Experience in standing up HR Shared services teams
- You are able to understand our broad and longterm People & Culture strategy shaping our 23 year priorities and drive hands on the nearterm including translating priorities to projects that drive the expected impact on the business
- You are a focused organized hands on and resultsdriven individual with the discipline and gravitas to drive a diverse set of crossfunctional partners towards a set of defined goals
- Your tremendous business acumen tech depth emotional intelligence empathy and great judgment make you a trusted partner to crossfunctional colleagues across the business and P&C team
- You are organized have strong attention to detail and have a record of successfully completing high impact projects
- You are naturally curious about people and love learning from different backgrounds working styles and perspectives and adapting your own approach to be successful
- You always question the status quo and drive high business impact results by driving intentional proactive changes
- You meet obstacles with a positive tone an eye for solutions and an energy for springing into action. You roll up your sleeves and do whatever needs to be done
- You thrive in situations with a lot of ambiguity and change balancing the need to be nimble and responsive in the shortterm with driving longerterm progress
- You are an exceptional communicator in both written and verbal interactions; clear concise threaded across teams and able to effectively distill the so what for different audiences
- Above all else you are bright kind and motivated by challenge
Why youll love working at Stitch Fix...
- We are a group of bright kind people who are motivated by challenge. We value integrity innovation and trust. Youll bring these characteristics to life in everything you do at Stitch Fix.
- We cultivate a community of diverse perspectives all voices are heard and valued.
- We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
- We win as a team commit to our work and celebrate grit together because we value strong relationships.
- We boldly create the future while keeping equity and sustainability at the center of all that we do.
- We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
- We offer comprehensive compensation packages and inclusive health and wellness benefits.
Compensation and Benefits
This role will receive a competitive salary benefits and equity. The salary for USbased employees hired into this role will be aligned with the range below which includes our three geographic areas. A variety of factors are considered when determining someones compensationincluding a candidates professional background experience location and performance. This position is eligible for an annual bonus and new hire and ongoing grants of restricted stock units depending on employee and company performance. In addition the position is eligible for medical dental vision and other benefits. Applicants should apply via our internal or external careers site.
Please review Stitch Fixs US Applicant Privacy Policy and Notice at Collection here: https://stitchfix/careers/workforceapplicantprivacypolicy
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix recruiters only direct candidates to apply through our official career pages at or will never request payments ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix please email .
You can read more about Recruiting Scam Awareness on our FAQ page here: Experience:
Director
Employment Type
Full Time
Key Skills
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