Executive Director of Academic Operations
Executive Director of Academic Operations
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Salary Not Disclosed
1 Vacancy
Job Description
ACU is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University while employed by the university.
Serves the ACU systemACU-Abilene ACU-Dallas and ACU Onlineby overseeing academic operations and faculty affairs across all instructional locations. This role ensures compliance with institutional policies and accreditation standards while overseeing faculty records employment processing academic policy execution financial tracking and enterprise system implementation. The Academic Operations Manager builds strong cross-functional relationships and serves as a central resource for academic leadership and university stakeholders.
Basic Responsibilities:
Academic Operations & Compliance
Employment & Records Management
Stakeholder Engagement & Collaboration
Process Improvement & Systems Integration
Staff Supervision & Budget Oversight
Faculty-Facing Coordination
Academic Operations & Compliance
Manage system-wide academic operations ensuring alignment with university policies academic priorities and SACSCOC requirements.
Maintain and audit faculty data in enterprise-wide systems ensuring integrity of records used for accreditation institutional research and faculty profiles.
Collaborate with HR to compile and analyze CUPA salary comparison data for annual reporting.
Oversee academic policy execution related to tenure promotion faculty hiring credentialing and reappointment.
Calculate and report student/faculty ratios for institutional planning accreditation and executive reporting.
Employment & Records Management
Direct hiring and onboarding workflows for full-time and part-time faculty in collaboration with Human Resources and in coordination with PageUp Banner and credentialing processes.
Create maintain and ensure accuracy of faculty credentialing tenure rank and appointment data in Banner and maintain comprehensive digital faculty personnel files.
Create and issue contract and appointment letters for new faculty and academic division staff.
Coordinate the annual faculty reappointment process in collaboration with the deans offices ensuring timely collection of signed letters and accurate faculty status records.
Initiate and prepare documentation for sensitive faculty matters including special terminations and confidential employment actions in consultation with senior academic leadership.
Stakeholder Engagement & Collaboration
Serve as a liaison and strategic partner to Human Resources Finance IT Registrars Office and academic leadership across all colleges.
Support the Senior VP for Academic Affairs Provost Vice Provost and academic leadership by providing strategic insight operational guidance and ad hoc data analysis.
Build and maintain strong working relationships with faculty staff and leadership across all campuses to ensure effective academic operations and policy alignment.
Serve as a standing member of the Provosts Cabinet Academic Managers team and Frontline Professionals group.
Process Improvement & Systems Integration
Lead or support implementation and optimization of enterprise systems including Workday Banner PageUp Concur Anaplan and Faculty Success (formerly Activity Insight).
Identify and execute opportunities to streamline and standardize academic administrative processes across the ACU system.
Staff Supervision & Budget Oversight
Provide administrative leadership within the Office of Academic Affairs including shared oversight of student employees and support for office operations.
Oversee Academic Affairs budgets and spending approving all office reports and P-card reports for the Provosts Cabinet. Partner with the Executive Assistant who prepares office reports and approves Cabinet travel.
Faculty-Facing Coordination
Administer university-wide processes such as Promotion and Tenure Faculty Renewal Leave Phased Retirement and faculty awards; coordinate related logistics and communication in partnership with college leadership
Serve as a primary point of contact for faculty-related inquiries and requests from department chairs and deans.
Expertise in enterprise systems (e.g. Banner Faculty Success Concur Anaplan Workday)
Proficiency in Google Workspace Excel Adobe Sign and Canva
Strong organizational analytical and project management skills
Excellent written and verbal communication skills
Training Required
Banner (HR Finance Student)
Workday (HR Finance Student)
Faculty Success
ACU-specific workflows or compliance practices
Other software systems and tools as needed to fulfill job responsibilities including the ability to identify personal training needs and pursue skill development accordingly
Bachelors degree required; Masters preferred
Minimum 5 years of professional experience in higher education academic administration or faculty affairs
Demonstrated knowledge of university academic structures accreditation and policies
Experience using systems such as Banner Workday PageUp and Faculty Success
Personal
Adaptability and initiative in problem-solving and systems thinking
Strong analytical and organizational skills with close attention to detail in managing data and processes
Excellent communication and collaboration skills with experience partnering across departments and locations
High degree of professionalism and discretion in managing confidential information and sensitive academic matters
Ability to manage multiple projects and meet deadlines independently.
ACU does not unlawfully discriminate on the basis of race color age sex disability genetic information national or ethnic origin in employment opportunities in keeping with applicable state and federal law.
ACU is committed to maintaining a safe and secure campus environment and protecting the universitys financial and physical assets. Therefore Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions.
Required Experience:
Director
Employment Type
Full-Time
