Guest Services Supervisor

Hotel:

Starting Compensation

Expected Job Closing Date:

Compensation is determined based on a variety of factors including experience skills qualifications and the specific location of the role. Actual pay may differ depending on these factors.

Atrium SPIRIT Where teamwork passion & appreciation ignites service excellence.

Job Description

Atrium SPIRIT Where teamwork passion & appreciation ignites service excellence.

Join us at Holiday InnSacramento and Atrium Hospitality where were dedicated to fostering excellence! With 359 rooms and 13000 square feet of Event Space. Our environment celebrates the unique contributions of each team member encouraging authenticity and championing our diverse and inclusive culture. Together lets deliver exceptional guest experiences guided by our core values: Service Perseverance Innovation Respect Inclusion and Teamwork. Join a workplace that makes a difference by supporting local nonprofit organizations yearround. Grow personally and professionally with a company that invests in your development. If youre ready for adventure and eager to thrive within a supportive company Atrium Hospitality and Holiday InnSacramento welcome you!

Working at the Holiday Inn Sacramento Downtown Arena comes with its share of benefits. As well as the competitive pay rate Team Members are eligible for

• Located Next to I5
• FREE Medical Insurance for employees and family after 90 days (Silver Plan Only)
• FREE parking in the DOCO garage right next door
• FREE shift meal
• PAID Vacation Time
• Dailypay

PAY RATE: $23.25 per hour

**This position is for PM Shift**

RESPONSIBILITIES:

Greet register and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate without announcing room numbers.

Answer inquiries pertaining to hotel services registration of guests and shopping dining entertainment and travel directions.

Keep records of room availability and guests accounts. May make confirm and cancel reservations for guests.

Compute bill collects payment and makes change for guests. May post charges such as room food liquor or telephone by hand or machine.

Datestamp sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone fax and switchboard.

Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.

Take the initiative to greet guests in a friendly and warm manner.

Take responsibility for assigned employees in the absence of the Department Manager assign work and ensure proper performance of assigned employees.

May make restaurant transportation or entertainment reservations for guests; may deposit guests valuables in hotel safe or safedeposit box; may order complimentary flowers or champagne for special guests.

Follow all company and safety and security policies and procedures; report accidents injuries and unsafe work conditions to management; complete safety training and certifications.

Ensure uniform and appearance is clean and professional maintain confidentiality of proprietary information and protect company assets.

Other duties as assigned

At Atrium Hospitality youre a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay great benefits and exciting perks to support you on and off the job.

Including:

Daily Pay Get paid when you need it
Exclusive Travel Discounts Save big at Marriott and Hilton properties
401k Plans Invest in your future
Comprehensive Medical Insurance Your health matters to us
Additional PropertySpecific Perks Because every location has something special to offer

But we dont just offer jobswe help you build careers. With internship programs training plans hundreds of self paced on line classes and opportunities at 70 hotels nationwide you can grow your future the way you want.

Ready to take the next step Join a team that values you and your future!

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected Veteran status.

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