Program Manager Data Center Community

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services is seeking a detail oriented customer obsessed Program Manager for its Infrastructure Operations team.

Our Program Managers are able to quickly adapt strategies plans and solutions in response to dynamic business requirements. They also must be comfortable interfacing and driving various functional teams and individuals at all levels of the organization. If you have previous project engineering experience are ready to take on challenges open minded appreciate team comradely have an occasional sense of humor and want to help Amazon raise the bar then this role is for you!

Successful candidates are natural selfstarters who possess the ability to design develop and deploy innovative solutions to address operational challenges while driving these solutions to completion. This role requires both independent contribution as well as the ability to work within multidisciplinary teams (internal operations engineering legal finance procurement environmental/health/safety etc.. This individual has strong communication skills is organized and thrive in ambiguity.

The scope of role encompasses program management of capital expense (CAPEX) and/or operational expense (OPEX) projects within data center operations. The scope of projects will include but not be limited to the improvement of electrical mechanical fire detection building improvements vendor (partner) management and cluster wide maintenance coordination. An understanding of these systems is necessary as the individual will be expected to identify areas for improvement as well as act on data provided from other teams and organizations.

Key job responsibilities
Manage requirements budget design and implementation of assigned projects
Assess annual maintenance program requirements and build a rolling 18 month project forecast
Facilitate creation of SOWs with partner teams to be included in contract documents including RFQ/RFPs change order controls purchase orders and invoicing.
Evaluate performance and work product of onsite partners and escalate issues through Amazon leadership.
Identify and communicate needs for design improvements.
Monitor and enforce project schedules and quality with operational teams cross functional amazon team members and partners.
Lead and coordinate design and efforts between internal teams and outside partners including equipment specifications material flow process design and site layout.
Evaluate project risks and issues and propose actionable resolutions.
Build strong working relationships with data center leadership teams across multiple sites as well as other internal stakeholders (operations finance safety security legal procurement).
General knowledge of data center operations and facility management.
Track record for being detailoriented with a demonstrated ability to selfmotivate and followthrough on projects
Ability to follow accurate and complete support procedures system documentation and issue tracking entries.
Proactively and continually improve your level of knowledge about data center relevant technologies.

About the team
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

Bachelors degree in a related field or equivalent work/life experience.
3 yrs of experience as a project engineer process engineer program manager construction management or related roles.
Experience in core project management disciplines including scope schedule budget quality along with risk and critical path management. Must be well organized and able to work effectively under pressure. Proven ability to effectively manage project budgets is essential.

Project Management Certification from industry recognized authority
5 years Data center and facility operations experience
5 years Technical project management or Construction management
Experience managing large crossfunctional projects exceeding $3 Million dollars in scope
Experience performing vendor management for multiple accounts exceeding $1 million dollars in annual spend


Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.