Network Data Admin
Network Data Admin
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Job Description
Experience in Implementation of all Network platforms WAN/LAN/WI-FI. Excellent Knowledge and troubleshooting skill on the below technologies:VPN technologies - IPSec DMVPN protocols - BGP OSPF EIGRP ISIS Technologies: VLANWi-Fi: Predictive survey AP design AP onboarding into WLCAruba ClearPass and Cisco ISERiverbedPrepare high quality of SOP/MOPS understanding of network operating systems (JUNOS and Cisco IOS)Provide Level 2 support and troubleshooting to resolve issues. (This includes diagnosing network problems analyzing network logs and implementing solutions to resolve network issues)Assist in network design and knowledge base with known to work in 24x7 with Internet VPNs remote implementation troubleshooting and problem resolution is troubleshooting skills. Ability to work within established configuration and change Management issues with Network network maintenance and system upgrades including service packs patches hot fixes and security configurationsProven experience in a network administrator role
- Working and practical hands on experience on Cisco wireless ( WLC & AP DNAC ) Routing & Switching and Layer 2 & Layer 3 protocol.
- Hands on working experience on OSPF BGP MPLS VPN Wireless protocols STP. Multivendor like Cisco & Juniper hands on experience will add advantage.
- Rotational shifts 24* 7 and mostly Night & Evening shifts.
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Troubleshooting and Problem Resolution : -
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Diagnose and resolve complex network connectivity problems.
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Prepare SoP and create workflows to troubleshoot issues for L1 team.
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Identify the root cause of incidents.
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Escalate unresolved issues to the next level.
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Monitoring and Maintenance:
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Monitor network infrastructure and solutions for potential problems.
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Identify and address common incidents and opportunities for improvement.
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Execute approved maintenance activities including patching and configuration changes.
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Ensure the smooth operation of Telcom enterprise services.
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Support and Communication:
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Provide technical support to users and clients and L1 support
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Respond to user inquiries and resolve complex technical issues.
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Communicate effectively with users and other team members.
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Follow handover procedures for shift changes to ensure service continuity.
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Security:
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Be aware of basic network security concepts and protocols.
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Follow security procedures and guidelines.
Employment Type
Full Time
