Assistant Outlet Manager - Cuvee
Assistant Outlet Manager - Cuvee
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Job Description
We are seeking an enthusiastic and detailoriented Assistant Outlet Manager to join the team at Sofitel Brisbane Central. In this role youll be responsible for managing the Cuvee Lounge Bar a sophisticated venue known for its refined atmosphere and exceptional service.
As the Assistant Outlet Manager you will ensure the seamless daytoday operations of the lounge creating memorable guest experiences while upholding high standards of service and quality. This is an exciting opportunity to contribute to one of Brisbanes most respected establishments.
What you will be doing:
- Assist in managing the daily operations of Cuvee Lounge Bar
- Collaborate with the Outlets Manager to develop and implement strategies for improving service quality and efficiency
- Supervise and support ambassadors ensuring adherence to service standards and company policies
- Collaborate with other hotel departments to strategise on new product and service offerings
- Handle guest inquiries requests and complaints professionally and efficiently
- Familiarise yourself with VIP and regular guests to ensure their requests and needs are met
- Conduct regular staff training sessions to enhance skills and product knowledge
- Ensure compliance with health safety and hygiene regulations
- Assist in organising and executing special events and promotions
- Maintain excellent relationships with vendors and suppliers.
Qualifications :
Youll excel in this role if you have:
- Minimum of 3 years experience in a similar role within a fastpaced highend restaurant environment
- Availability to work weekends public holidays and late night shifts to close the bar
- Excellent knowledge of food and beverage operations including wine and beverage service
- Completion of Barista training and Wine & Spirit (WSET) training is preferable
- Proven experience with point of sale systems and Microsoft Office applications
- Strong understanding of inventory management and cost control principles
- Bachelors degree in Hospitality Management Business Administration or a related field preferred
- Exceptional communication and organisational skills
- Demonstrated ability to lead and motivate teams in a fastpaced environment
- Strong problemsolving skills and attention to detail
- Ability to remain calm and courteous while focusing on guest needs
- Knowledge of health and safety regulations in the food service industry
- Passion for delivering exceptional customer service and creating memorable dining experiences.
Additional Information :
Bring passion and dedication to excellence and we will recognise your contribution with a variety of benefits rewards and development opportunities. We also offer a range of wellbeing initiatives including apps with content to help you feel at your best. Join us and you can thrive as an individual as well as being part of a supportive and inclusive team.
Thrive in our Sofitel Brisbane Central community with:
- Discounts for ambassadors as well as their families and friends at Accor Hotels worldwide
- Complimentary hotel stay package to celebrate your work anniversary
- Secure parking in the centre of Brisbane for only $10 per day
- Direct access to Central train station
- Complimentary food in the ambassador dining room
- Laundered uniforms.
Let your passion shine visit
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
