Business Analyst
Business Analyst
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Job Description
Discover
The Opportunity
PLATO is Canadas only Indigenousled Indigenous staffed software testing services firm. We insist on working with quality people who share our passion for quality testing and have built a team of people who also believe quality is the most important deliverable. Our team of software testing specialists believes that better software leads to a better world.
We are committed to building strong communities PLATO trains and employs members of First Nations Metis and Inuit communities across the country and strives to build a network of 1000 Indigenous software testers across Canada. PLATO has offices on or near Indigenous communities across Canada in Fredericton Sault Ste Marie Ottawa/Gatineau Regina Prince Albert Calgary and Vancouver.
We are seeking a detailoriented and experienced Business Analyst to join our dynamic team. The Business Analyst will play a crucial role in analyzing and defining IT requirements and ensuring that technology solutions meet the needs of the business. The ideal candidate will have a strong technical background combined with excellent analytical and communication skills. This role requires an individual who can work in our Sault Ste. Marie office.
What youll do
Responsibilities
- Collaborate with stakeholders to understand business goals and translate them into technical requirements.
- Conduct detailed analysis of current systems processes and workflows to identify areas for improvement.
- Develop functional specifications (FRD) user stories & personas process maps and Requirement Traceability Matrix (RTM) for IT projects ensuring alignment with business objectives.
- Facilitate meetings and workshops with business stakeholders and IT teams to gather and prioritize requirements.
- Work closely with development and QA teams to ensure accurate and timely implementation of solutions.
- Perform gap analysis and provide postimplementation support.
- Support project managers in project planning monitoring progress and ensuring delivery within scope and timelines.
- Assist in user acceptance testing and coordinate rollout of new systems and enhancements.
- Active participate in continuous improvement initiatives.
What youll need
Qualifications
- Bachelors degree in Information Technology Computer Science Business Administration or related field.
- Proven experience 5 as Business Analyst or similar role in client projects in technology.
- Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
- Excellent analytical and problemsolving skills.
- Ability to communicate effectively with technical and nontechnical stakeholders.
- Experience with business process modeling tools and techniques.
- Experience working with government would be preferred.
- Excellent client facing communication skills both verbal and written.
- Familiarity with enterprise software solutions and IT infrastructure.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office suite (Word Excel PowerPoint Visio) Jira Trello Miro DevOps etc.
- Relevant certifications like CBAP PMIPBA are preferred.
- Strong interpersonal skills including the ability to develop and maintain positive working relationships with internal and external stakeholders.
- Excellent client facing communication skills both verbal and written
- Ability to work independently and as part of a team.
- Highly organized adaptive to change strong inclination to continuous learning.
- Believes in coaching and mentoring team members wherever needed.
Additional Requirements:
- Must be within a commutable distance to Sault Ste. Marie Work from our office location and occasional onsite work with clients is required.
- Flexibility to travel to client sites as needed with the frequency varying based on project requirements.
A little bit about us
PLATO
Who We Are
PLATO is a software testing and technology services company trusted by clients around the world.
In addition to providing our clients the highest quality software testing services PLATO is creating careers in technology for First Nations Inuit and Mtis people from coast to coast to coast through our innovative trainandemploy model. Since 1997 we have been helping organizations all over the world reach their quality objectives by delivering scalable proven qualitycentric managed services. Companies such as Apple Suncor TD Bank Medavie BCLC LinkedIn Boeing and many others have gained considerable advantage from our Quality Assurance (QA) Testing and eLearning expertise and experience.
We deliver specialized QA services to our clients with the goal of helping them increase profitability boost customer satisfaction manage development cycles and implement qualitycentric solutions. We develop innovative approaches and solutions designed to generate increased efficiencies competitive advantage and market share for our clients.
Are you interested
Work With Us
At PLATO we encourage our employees personal career growth. We have plans in place to make sure that each employee is connected with a people manager to help guide them through their professional development offer elearning classes and give our employees the opportunity to pursue software certifications for cuttingedge technologies.
PLATO respectfully acknowledges that our offices are located on treaty territories unceded First Nations and Inuit territories and part of Mtis homelands. We honour their long history of welcoming many Nations to the beautiful Turtle Island and we actively work towards reconciliation between Mtis Inuit and First Nation peoples and nonIndigenous people on this Land.
We contribute to proactive employment practices to promote inclusivity and diversity to those especially marginalized populations such as women persons with disabilities members of visible minorities First Nations Mtis and Inuit peoples and all other groups protected under the Human Rights Code.
We are committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Required Experience:
IC
Employment Type
Full-Time
