Lead Site Reliability Engineer - Payments Technology - Global Liquidity and Account Solutions
Lead Site Reliability Engineer - Payments Technology - Global Liquidity and Account Solutions
Posted on :
17-04-2025
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1 Vacancy
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Job Description
Description
Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.
As a Lead Site Reliability Engineer at JPMorgan Chase within the Liquidity and Account Solutions team youhold a leadership role in your team demonstrate strong knowledge across multiple technical domains and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews break up complex problems into digestible work for other engineers act as a technical lead for medium to largesized products and provide advice and mentoring to other engineers.
Job responsibilities
- Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
- Leads initiatives to improve the reliability and stability of your teams applications and platforms using datadriven analytics to improve service levels
- Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
- Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technologyrelated bottlenecks in your areas of expertise
- Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
- Performs a role of an Application owner for a critical payments application with an ability to drive multiple Technology initiatives
- Educates Product Owners Dev Leads and Developers on service level objectives service level indicators and error budget policies
- Documents and shares knowledge within your organization via internal forums and communities of practice
- Leads infrastructure planning data center migrations and partner application engagements for cross impacting initiatives
- Engages the application or platform stakeholders in establishing reasonable service level objectives and error budgets with your customers and continue to monitor/review them at regular frequency
Required qualifications capabilities and skills
- Formal training or certification on software engineering* concepts and 5 years applied experience
- Deep proficiency in reliability scalability performance security enterprise system architecture toil reduction and other site reliability best practices with the ability to implement these practices within an application or platform
- Experience in the Application Support domain with excellent communication skills with the ability to tailor communications for different audiences ranging from senior business to junior technology staff.
- Good understanding of file transfer solutions SSL certificates load balancers job scheduling application monitoring backup and capacity management
- Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
- Proficiency and experience in observability such as white and black box monitoring SLO alerting and telemetry collection using tools such as Grafana Dynatrace Prometheus Datadog Splunk etc.
- Proficiency in software applications and technical processes within a technical discipline (e.g. cloud artificial intelligence machine learning mobile etc.
- Proficiency in continuous integration and continuous delivery tools (e.g. Jenkins GitLab Terraform etc.
- Experience with container and container orchestration (e.g. ECS Kubernetes Docker etc.
- Ability to identify and solve problems related to complex data structures and algorithms
Preferred qualifications capabilities and skills
- Ability to code and demonstrate data fluency
- Certified Kubernetes knowledge (e.g. CKAD)
- Certified public cloud technology knowledge (e.g. AWS)
Required Experience:
Exec
Employment Type
Full-Time
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