HealthHuman Service Case Manager Supervisor
HealthHuman Service Case Manager Supervisor
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Job Description
Introduction
Make a Difference with DHSS
Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and wellbeing fostering selfsufficiency and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.
We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kickstart your profession.
For more information please visit today!
Summary Statement
Essential Functions
Essential functions are fundamental core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive employees can complete job duties of a similar kind not specifically listed here.
This class is distinguished from a licensed Social Worker as employees do not perform the following duties: diagnose individuals for mental emotional behavioral addictive and/or developmental disorders and disabilities; perform related client assessment or evaluation; provide psychotherapeutic treatment; or develop and implement assessmentbased treatment plans. An employee in this class may participate as a member of a multidisciplinary team to implement behavioral health services or treatment plans per Delaware Code Title 24.
- Supervises two or more merit fulltime positions. The elements of supervision include performing the following on a regular and continuing basis: planning assigning reviewing evaluating coaching training disciplining and recommending hire termination and promotion.
- Participates in program planning implementation and coordination to ensure that program goals and current operations are in compliance with department federal or state laws rules regulations standards policies and procedures.
- Gathers and assimilates statistics and information to ensure program compliance.
- Recommends and implements corrective action as necessary.
- Coordinates with health and human service staff agencies providers and resources to provide comprehensive services for the care and treatment of clients in a timely efficient and costeffective manner.
- Represents the agency on task forces committees and with the general public.
- Provides information to clients the general public community representatives and other agencies in order to explain programs and policies.
- May plan and develop programs which include writing grant proposals completing all state clearing house documents and implementing new grants when awarded.
- Analyzes budget needs develops recommendations regarding staffing supply and equipment and may monitor current budgetary expenditures.
- Prepares statistical and program evaluation reports.
- Uses automated information systems and computer software to research review evaluate and report on health/human service data.
- Communicates and interacts effectively with people across cultures ranges of ability genders ethnicities ages and races.
- Performs other related duties as required.
Job Requirements
JOB REQUIREMENTS forHealth/Human Service Case Manager Supervisor
Applicants must have education training and/or experience demonstrating competence in each of the following areas:
- Three years experience in case management which includes assessing planning developing implementing monitoring and evaluating options and services to meet an individuals human service needs.
- Three years experiencein making recommendations as part of a clients service plan such as clinical treatment counseling or determining eligibility for health or human services/benefits.
- Six months experience in interpreting laws rules regulations standards policies and procedures.
- Six months experiencein using an automated information system to enter update modify delete retrieve/inquire and report on data.
- Six months experiencein narrative report writing.
- Coursework training and/or work experience in staff supervision which may include performing as a lead worker overseeing the work of others.
Additional Posting Information
This is a Casual/Seasonal position which is a nonpension eligible position without healthcare and/or other benefits.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware participates in EVerify and will provide the federal government with your Form I9 information to confirm that you are authorized to work in the U.S. For more information refer to ourJob Seeker Resources.
DHSS does not provide employmentbased sponsorship.
Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.
Once you have submitted your application online all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab .
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call. TDD users should call the Delaware Relay Service Numberfor assistance.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.
Required Experience:
Manager
Employment Type
Gig
