Seasonal Member Service Center Representative
Seasonal Member Service Center Representative
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Job Description
Location: Sodus NY
Shift/Hours: Fulltime based on business needs. The schedule is Monday Friday 8:30am5pm and Saturday 9am12pm with a day off during the week for working Saturday. Must be flexible to meet current and future business needs.
General Summary:
Reliant Community Federal Credit Union ranked one of Rochesters top midsized workplaces seven years running is seeking to add an energetic team member for a fulltime call center opportunity in our Sodus NY location.
Member Service Center Representatives work over the phone with members daily to meet their financial needs and service expectations. They process members transactions in a timely efficient and accurate manner and are instrumental in promoting a quality sales and service environment at Reliant while actively crossselling Reliants products and services to meet members needs.
We offer an excellent teamwork environment based on Accountability Respect and Teamwork (ART) along with a generous benefits package including our 401k retirement plan life insurance benefits insurance coverage options career clothing and other employee perks.
Required Knowledge Skills and Abilities:
- Positive attitude with a desire to help others
- Confidence to recommend products and services
- Excellent oral and written communication skills
- Ability to work in a fastpaced environment independently as well as with a team
- Ability to work a flexible schedule including Saturdays
Required Training & Experience:
- High school diploma or equivalent is required.
- Telephone Center experience preferred
- One 1 to three 3 years of retail and/or financial service experience. Customer service sales and cash handling.
Physical Requirements include the ability to:
- Use keyboard monitor telephone and other standard office equipment.
- Lift and move a minimum of 20 pounds.
- Effectively communicate with others.
- Capable of regular reliable and timely attendance
Candidates considered for hire are subject to credit and other employment reference checks.
Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer AA Disability/Veteran. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position contact our Human Resources department via phone at.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
