Site Reliability Engineer
Site Reliability Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
The Area:
Morningstar believes in empowering investors through research data design and technology. Morningstar Direct is Morningstars flagship software product that helps Asset and Wealth Managers build and manage their portfolios and communicate with their clients. Our team is modernizing the core Direct product using web & desktop technologies cloudbased infrastructure and a refreshed product strategy. Our core offering is complemented by a variety of reporting and analytical products including our next generation tool Analytics Lab We aim to provide a firstclass experience in accessing analyzing and reporting on Morningstar research and data. We are deeply inquisitive; we do not take thats just the way its always been done or thats just best practice as valid answers and instead seek to finetune our product development process for maximum impact. We are empowered professionals who are given problems to solve and not tickets to implement. We value team productivity over individual productivity and this culture of giving means we enjoy and highly value collaborating with our teammates.
The Role:
As an Associate Site Reliability (SRE)/DevOps Engineer you will be responsible for the availability automation performance efficiency scaling monitoring and emergency response for servers and services internally and externally for Morningstar Direct and its clients. You will use your understanding of platforms architecture people systems and processes to both establish and continuously improve SLIs and SLOs for uptime performance deployment monitoring and troubleshooting.
Basic Qualifications:
- Bachelors degree or higher or previous experience in a technical support role.
- 12 years of experience
Responsibilities:
- Maintain and support the products and data systems: proactively monitor events investigate issues analyze solutions and drive problems through to resolution.
- Engage in continuous improvement and innovation within the team.
- Define requirements and develop tools alerting and reporting as needed.
- Work with the product team to define application hardening and define opportunities for chaos engineering.
- Use operational tools and monitoring platforms to gain indepth knowledge and understanding of system availability performance and capacity.
- Work with business partners to establish Service Level Indicators and Objectives (SLIs and SLOs).
- Implement alerting strategy that makes alerts actionable and unique.
- Provide followthrough to ensure issues are resolved to satisfaction.
- Assist with server management and support.
- Implement best practices develop efficiencies and improve departments scalability.
- You will be required to be part of an oncall rotation.
- You will work very closely with other groups to resolve problems deploy and release new products and create solutions to provide worldclass service solutions and support.
- Embrace collaboration open communication and reach across functional borders.
Requirements:
- Basic understanding of build release and configuration management practices.
- Strong analytical interpersonal written and verbal communication skills.
- Passionate about staying current on trends and best practices in software development devops and Site Reliability Engineering.
- Knowledge of IT environments technologies system hosting infrastructure including cloud providers and their platforms.
- General knowledge of source control tools (Git CodeCommit etc. and branching strategies.
- General knowledge of build/release tools (Jenkins uDeploy CodeBuild CodeDeploy CodePipeline etc..
- Basic understanding of monitoring strategies and tools.
Bonus Qualifications
- Demonstrable understanding of Infrastructure as Code (Chef Puppet Ansible Salt Stack Terraform).
- Experience programming in one or more popular languages such as Python Java C# JavaScript Ruby PowerShell etc.
- System administration experience with Windows.
- Working experience with Amazon Web Services.
Morningstar is an equal opportunity employer.
Morningstars hybrid work environment gives you the opportunity to work remotely and collaborate inperson each week. Weve found that were at our best when were purposely together on a regular basis at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are youll have tools and resources to engage meaningfully with your global colleagues.
I10MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal EntityEmployment Type
Full-Time
