Lead Technical Analyst - 206125
Lead Technical Analyst - 206125
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Job Description
In accordance with the Vision Purpose and Values and strategic direction of the Vancouver Island Health Authority (VIHA) patient safety is a priority and a responsibility shared by everyone at VIHA; as such the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Manager Network Services the Lead Technical Analyst provides work direction to a team of Technical Analysts and assists in daytoday management planning implementation and operational delivery of Network Services for the Vancouver Island Health Authority (VIHA). This position coordinates reviews recommends and creates plans for supporting Network Services daytoday support requirements. As well this position ensures that support best practices and process standards are implemented and provides daytoday direction to Technical Analyst staff assigned to technical support as well as on a project basis.
The Lead Analyst performs configuration installation technical support problem resolution and change management duties related to the VIHA data communications network. This position is responsible for resolving complex problems related to the design configuration deployment integration and management of components required to support the network connectivity of servers workstations telephones terminals printers and a variety of other clinical and administrative peripheral equipment.
QUALIFICATIONS:
Education Training And Experience
Graduation from a recognized degree or diploma program in Computer Science four years recent related experience or an equivalent combination of education training and experience.
Skills And Abilities
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
Requirements
Required Experience:
IC
Employment Type
Full-Time
