Global Logistics Performance intern
Global Logistics Performance intern
Posted on :
17-04-2025
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1 Vacancy
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Job Description
Hi were Back Market.
Were here to help make tech reliable affordable and better than new. Were a global marketplace for refurbished devices helping lower our collective environmental impact by providing trustworthy affordable tech with 92 less carbon emissions than new.
Yep you read that right. Turns out refurbished tech is way better for the planet than new. In fact With every device purchased on Back Market our positive impact on the planet grows. From our Customer Care representatives to our software engineer every individual at Back Market cuts the planet and consumers a break. Our mission is simple: to do more with what we already have.
Are you ready to join us
Are you a datadriven individual with a knack for optimization and a passion for logistics Do you dream of leading impactful projects that improve customer experience boost quality and reduce costs If so we have the perfect internship for you!
About Us:Join our dynamic team where innovation meets efficiency.
The Logistics team composed of 5 people based in Bordeaux Paris and New York City ensures that all Back Market orders get delivered to customers safely and on time while providing convenient and costeffective solutions for shipping returns and tradeins.
YOUR MISSION (IF YOU ACCEPT IT):
- Monitor Performance: Keep a close eye on the performance of our logistics partners (transport and fulfillment).
- Lead Projects: Take the reins on key projects involving BackShip (our shipping solution for sellers) and other BM service teams (Customer Care by Back Market BackPack) to improve service efficiency and find synergies.
- Enhance Delivery Experience: Lead initiatives to improve the quality of the seller or customer experience particularly in claims resolution working closely with the Logistics operations team the Care team the Sellers team and the Seller Support Center team.
- Analyze Data: Dive deep into Quality & Financial KPIs to explain weekoverweek fluctuations and gaps with targets.
- Optimize Flows: Support the optimization of Trade In & Return logistics flows by helping us define our carrier mix strategy.
- Drive Adoption: Contribute to the adoption of the BackShip service among sellers and enhance the value proposition.
YOU ARE IN THE RIGHT PLACE IF:
- Data Enthusiasts: Strong analytical skills and a love for working with data (Excel has no secrets for you!. Knowledge of SQL or eagerness to learn is highly desirable.
- Team Players: Capacity to work with transversal teams.
- Experience: Previous experience in ecommerce logistics or a startup is a plus.
- Communicators: Excellent verbal and written communication in English (French is a plus but not mandatory).
- Adaptable: Comfortable working in a fastpaced environment.
WHY JOIN US
- Real Impact: Your work will directly contribute to our teams KPIs and youll get full ownership on your projects (with the level of support that you need!
- Mentorship: Your tutor will guide you throughout your internship and ensure you can make the most of your experience
- Community: Be part of a missiondriven company with a firedup culture and enjoy being part of our regular company events
- Wellbeing at work: Good worklife balance amazing offices with free sports sessions and of course super nice colleagues will make the days more enjoyable!
ABOUT THIS INTERNSHIP:
- Starting date: July 2025
- Duration: 6 monthsFulltime internship 35h/week Monday to Friday)
- Location: Paris France
- Requirement: You must have an internship agreement provided by your French school.
RECRUITMENT PROCESS:
- Videocall Interview with the Talent Acquisition Specialist
- Business case Home assignment
- Technical assessment and team fit interview with the manager and another member of the team
WHY SHOULD YOU JOIN US
At Back Market were committed to hiring and supporting diverse teams of people from all backgrounds experiences and perspectives its one of the reasons were such a highscoring certified B Corp company 93.2.
No matter your role and seniority level youll enjoy impactdriven work with handson career development in an innovative driven and fastpaced environment with benefits to match like:
A mission driven work environment where your day to day makes an impact on the planet. Seriously.
Hybrid work environment with 2 remote days a week and 1 remote work week per quarter plus 3 flex days.
Employee Resource Groups including mentorship programs comprehensive accessibility policies and cultural competency training.
At Back Market we strive to create a workplace that embodies the world were trying to change. Weve embedded our diversity equity and inclusion principles into our DNA from dedicated staff to employee resource groups to our company values.
We know that the perfect background for a role doesnt mean the perfect fit we encourage you to apply for a role even if you think you may not have all the qualifications.
If reasonable accommodations are needed for the interview process please do not hesitate to discuss this with the Talent Acquisition Team.
Required Experience:
Exec
Employment Type
Intern
Key Skills
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