Training Development Manager - Western Canada
Training Development Manager - Western Canada
Posted on :
12-04-2025
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1 Vacancy
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Job Description
Description
JOB SUMMARY:
Plans coordinates and delivers training and staff development programs for Security Officers Supervisors and other employees. Develops and adapts programs for specific sites and customers. Tracks and maintains compliance obligations for required training licensing and certifications. Distinguishing Characteristics: Primary job function is managing training and development programs.
Plans coordinates and delivers training and staff development programs for Security Officers Supervisors and other employees. Develops and adapts programs for specific sites and customers. Tracks and maintains compliance obligations for required training licensing and certifications. Distinguishing Characteristics: Primary job function is managing training and development programs.
ESSENTIAL FUNCTIONS:
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned and functions may be modified according to business necessity.
All assigned duties or tasks are deemed to be part of the essential functions unless such duties or tasks are unrelated to the functions listed in which case they are deemed to be other (nonessential) functions.
Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions objectives duties or tasks not specifically listed herein.
All assigned duties or tasks are deemed to be part of the essential functions unless such duties or tasks are unrelated to the functions listed in which case they are deemed to be other (nonessential) functions.
Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions objectives duties or tasks not specifically listed herein.
In performing functions duties or tasks employees are required to know and follow safe work practices and to be aware of company policies and procedures related to job safety including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
All functions duties or tasks are to be carried out in an honest ethical and professional manner and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures employees are required to request clarification or explanations from superiors or authorized company representatives.
1. Supports line management in achieving training and development objectives; together with management prepares goals and objectives for training.
2. Acts to ensure compliance with legally mandated and company mandated training requirements; acts to ensure compliance with and documents the training requirements of service contracts.
3. Conducts needs analysis studies; identifies operational discrepancies and confers with managers and supervisors to determine training needs and approaches.
4. Formulates training policies programs and schedules based on knowledge of identified training needs and company services; coordinates training activities so as not to conflict with client service schedules.
5. Selects appropriate instructional procedures or methods such as individual training group instruction self study lectures demonstrations simulation exercises role playing and computer based training.
6. Organizes and develops training manuals reference library testing and evaluation procedures multimedia visual aids and other educational materials.
7. Conducts trainings and orientations for security personnel staff supervisors and management.
8. Trains assigned instructors and supervisory personnel in effective techniques for training such as new employee orientation onthejob training health and safety practices supervisory development and adaptations to changes in policies procedures and technologies.
9. Maintains records and prepares statistical reports to evaluate performance of training activities and instructors and to monitor progress of trainees.
10. Tracks and maintains compliance obligations for training licensing and certifications.
11. Performs tasks and duties of a similar nature and scope as required.
MINIMUM QUALIFICATIONS AT ENTRY:
Additional qualifications may be specified and receive preference depending upon the nature of the position.
MINIMUM HIRING STANDARDS:
Must be at least 18 years of age.
Must be at least 18 years of age.
Must have a reliable means of communication (i.e. pager or phone).
Must have a reliable means of transportation (public or private).
Must have the legal right to work in Canada.
Must have the ability to speak read and write English.
Must have a High School Diploma or GED.
Must be willing to participate in the Companys preemployment screening process including background investigation.
Education/Experience:
Bachelors Degree and 1 year of training experience or Associates Degree and 3 years of progressively responsible related experience or an equivalent combination of education and experience sufficient to perform the essential functions of the job as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education. Competencies (as demonstrated through experience training and/or testing):
Knowledge of how adults acquire and use information and skills and of training techniques suitable for different learning styles.
Skill in the use of audiovisual equipment and personal computers including presentation software.
Skill in determining training needs including identifying the components of performance and developing strategies for achieving performance improvement.
Oral and written communications skills; presentation and group facilitation skills.
Knowledge of or ability to learn security services and operations.
Skill in the preparation and delivery of training programs in multiple settings.
Ability to understand the security service needs of customers and devise appropriate training.
Planning organizing record maintenance and project management skills.
Skill in research and analysis.
Skill in observation coaching and providing feedback to employees.
Strong interpersonal skills with the ability to interact effectively at various employee and customer levels from direct service personnel to executives and across diverse cultures.
Strong customer service and results orientation.
WORKING CONDITIONS:
(Physical/Mental Demands) With or without reasonable accommodation requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands the demands of the job include:
Maintaining composure in dealing with employees and clients in situations that might involve urgency pressure for results and the threat of negative consequences such as disciplinary action or loss of business.
Must undergo and meet company standards for background and reference checks and behavioral selection survey.
Handling multiple tasks concurrently.
Computer usage.
Handling and being exposed to sensitive and confidential information.
Regular use of vehicle and frequent travel.
Regular talking and hearing in both oneonone and group settings.
Frequent walking reaching with hands and arms and lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds in setup for and delivery of training programs.
Close vision distance vision and ability to adjust focus.
This position supports the Western Canada Area and may be located in any of our operating locations across British Columbia Alberta Saskatchewan or Manitoba. All qualified applicants are encouraged to apply.
Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.
#AFWesternCanada
Required Experience:
Manager
Employment Type
Full-Time
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