Lead Product Designer Design Systems fmd

YOUR MISSION

Parloa is seeking an experienced Lead Product Designer (f/m/d)* to bring our brand to life through our design system and website design. Your mission will involve building and maintaining a highquality scalable design system that can easily adapt to both Parloas brand identity and those of our implementation partners when necessary. As a member of our product design team you will play a key role in integrating our brand design into our products setting high standards for the of our visual and UI design. Additionally you will mentor other designers to ensure our design quality and consistency. You will partner with our Brand Office Marketing team and external agencies to maintain consistency and support crossfunctional initiatives ensuring we stand out as an industry leader in visual design.

IN THIS ROLE YOU WILL:

• Set quality standards: Lead the visual design quality across all Parloa digital touchpoints ensuring consistency and that they align with brand direction.
• Design System Ownership: Evolve our design system so it can be seamlessly adapted for partner brands. Ensure the system is robust scalable and promotes consistency across all designs.
• Interaction Patterns: Develop and document interaction patterns for the Parloa product and website working closely with engineering to ensure these are implemented to high visual standards.
• Figma ways of working: Establish and manage the Figma environment enabling all designers to work efficiently and consistently within the system. Lead onboarding training and the implementation of processes that ensure the design system is used effectively and expands as the product grows.
• Brand Rollout: Provide visual design feedback to external agencies and ensure their deliverables are of high quality and executable across product and marketing. Lead design the rollout of the brand across the product and website .
• Mentorship: Mentor graphic designers and provide guidance and feedback to product designers to uphold a high standard of visual and UI design across teams.

WHAT YOU BRING TO THE TABLE:

• Experience: 10 years of experience in design
• Skilled in crafting highly polished industryleading visual executions with experience successfully shipping design systems in close collaboration with engineering.
• Education: Bachelors Degree in Design related field or equivalent years of experience
• Background in fastpaced startup or scaleup environments
• Advanced proficiency in Figma including autolayout component properties and managing tokens and variables.
• Experience with brand refreshes with at least one successful of a brand update in a digital product.
• Basic understanding of frontend development
• Stakeholder management and Communication: Excellent communication and interpersonal skills with the ability to motivate and collaborate with crossfunctional teams and stakeholders.
• ProblemSolving and Analytical Skills: Adept at identifying and mitigating risks and developing solutions to complex technical challenges.
• Organizational Skills: Highly organized and detailoriented with a proven track record of managing time and resources effectively.
• Excellent proficiency in English (native or bilingual)

WHAT IS IN IT FOR YOU

• Be part of a dynamic driven team of 30 nationalities with flat hierarchies and a collaborative company culture
• Hybrid work environment we believe in hiring the best talent no matter where they are based. However we love to build real connections and want to welcome everyone in the office on certain days
• Attractive compensation package
• Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth
• Flexible working hours 28 vacation days and workation opportunities
• Regular team events game nights and other social activities
• And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences such as a social area fresh fruits cereals and drinks
• Is something missing here Reach out and lets talk about what else you need for your ideal next growth opportunity

Your recruiting process at Parloa:

Recruiter video call Expert interview(s) Meeting the team Founder interview

Why Parloa

Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloas voicefirst GenAI platform for contact centers is built on the best AI technology to automate customer service with naturalsounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 250 people in Berlin Munich and New York.

When you join Parloa you become part of a dynamic and innovative team made up of over 34 nationalities thats revolutionizing an entire industry. Were passionate about growing together and creating opportunities for personal and professional development. With our recent $66 million Series B investment were expanding globally and looking for talented individuals to join us on this exciting journey.

Do you have questions about Parloa the role or our team before you apply Please feel free to get in touch with our Hiring Team.

Parloa is committed to upholding the highest data protection standards for our clients and employees data. All our employees are instrumental in ensuring the utmost care GDPR and ISO compliance including ISO 27001 in handling sensitive information.

* We provide equal opportunities to all qualified applicants regardless race gender sexual orientation age religion national origin disability status socioeconomic background and other characteristics.