Employment Case CounsellorCP
Employment Case CounsellorCP
Posted on :
12-04-2025
Employer Active
1 Vacancy
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Job Description
Program Overview Workforce Development
This position reports to the Manager Workforce Development. The incumbent delivers inperson and remote case management employment counselling and job development activities to prepare clients for employment opportunities in specific sectors roles and occupations. This position works within the Community Programs Unit Workforce Development Team which enables a variety of clients to gain digital literacy soft skills occupationalspecific hard skills employability skills and financial literacy in order to improve their employment and financial outcomes.
What You Will Do
- Performs case management duties which include assessment goal setting and the development of action plans with clients ongoing intervention reassessment case termination and follow up.
- Assessment duties to include administering a range of assessment tests including skillsbased occupational and educational tests and using results to help clients explore options and make decisions about training and employment opportunities.
- Works collaboratively with training facilitator to support clients active and successful participation in training programs. This could include problem solving and client support around attendance behaviour comprehension and other barriers to success.
- Facilitates information sessions and workshops as needed.
- Supports clients in the use of an online platform to explore job opportunities.
- Conducts in person (as possible) online social media and phonebased outreach activities to attract and screen clients for programs and services. Conduct program information sessions and performs intake activities.
- Locates and contacts potential employers and finds job opportunities for clients.
- Provides assistance to participants as they manage their life situation (eg. direct those in need to the appropriate service: housing medical child care and emotional wellness issues).
- Identifies barriers to learning and/or employment and refers participants to the appropriate source of support.
- Responds to emergencies and provides crisis intervention in addition to maintaining a caseload.
- Maintains detailed notes of client interaction. Enters and manages data in online client records and collects statistical data according to Program and Unit policies.
- Works with other WoodGreen staff in order to provide interdisciplinary support to participants.
- Ensures the antiracism objectives and community development principles of the organization are achieved within the program.
What You Bring to the Team
- Minimum undergraduate degree in Social Services or a related field(s).
- One to three years experience delivering employment related services ideally involving employment counselling case management job development training and assessment.
- Significant lived experience preferably in multiple occupations and work settings that can be shared to inspire and teach clients successful life strategies and resilience.
- Experience working with vulnerable populations ideally job seekers with multiple barriers
- Track record of successfully placing clients in employment.
- Demonstrated casework counselling and group work skills.
What Sets You Apart
- Able to work effectively with a variety of populations.
- Strong digital literacy skills particularly in the areas of online job search online learning building an online presence and optimizing the use of LinkedIn.
- Expert knowledge of employmentrelated information including resume writing interviewing networking and job search.
- Excellent written and verbal communication skills.
- Skills in approaching and working successfully with employers to obtain placements or employment for clients with barriers.
- Demonstrated intervention (including crisis intervention) skills.
- Knowledge and skills in conflict resolution.
- Strong skills in accurate and timely data collection and reporting. Knowledge of Employment Ontario forms and guidelines a plus.
- Strong computer skills including internet research skills.
WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrierfree selection process and work environment. If contacted in relation to an employment opportunity please advise our People & Culture representatives at of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.
Required Experience:
Senior IC
Employment Type
Contract
Key Skills
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