Director
Director
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Job Description
At ChickfilA Directors are responsible for managing designated areas of daily operations. As a director you will act as the point person for escalated guest and staffing issues. A Director ensures all leaders are holding team members accountable to operational excellence food safety standards and teamwork culture at all times. Directors set weekly goals and focus areas for team leads and trainers and continually look for areas of improvement to benefit our guests and our restaurant. As a toplevel leader at ChickfilA Ocala you will be given the opportunity to become a highperformance leader with the responsibility to have a positive influence on a large team. We are committed to building strong leaders.
Responsibilities include:
- Quickly recognize and delegate to resolve bottleneck and operational issues
- Clearly communicates key strategies from the Director team to team leaders trainers and team members
- Serve as the Chief Problem Solver for guests and the team
- Actively engage in leadership meetings
- Mentor all operational leaders and recognize future potential leaders within the team
- Coach leaders to recognize best practices and problem resolution
- Own the five Critical Success Factors of your designated area
- Ensures that the restaurant meets all food safety requirements
- Communicate all issues with team members and guests to Director team in a timely manner
- Practice big picture thinking
- Create schedules execute quarterly performance reviews and deliver coaching based on performance
- Lead by example must adhere to all ChickfilA policies and procedures
- Combine critical thinking and practical leadership to create a culture of innovation
Competencies:
- Humble Servant Leader
- High integrity and honesty
- Highly dependable
- Ready to serve with a strong sense of ownership/accountability
- SelfStarter
- Lifelong learner with growth mindset
- Heightened Situational Awareness
- Thrive in a fastpaced and highvolume environment
- Ability to multitask
- Heart and ability to mentor develop and coach others
- Top level timemanagement skills
Benefits:
- Flexible Hours We strive to be flexible in our scheduling to allow our team the ability to maintain a healthy worklife balance.
- Closed Sundays: All ChickfilA restaurants are closed on Sundays so you can have quality time to spend with your family and friends.
- Work Directly With A ChickfilA Owner/Operator and TopLevel Leaders: The Operator is an independent businessperson who is responsible for the operation of the restaurant and who invests time in his or her employees teaching them important business skills for the future. You will work with toplevel leaders to create overall operational success for the organization as a whole.
- Competitive Pay: Along with a competitive pay you will work in a nurturing environment where you will learn valuable business and people skills.
- MultiLevel Retirement: 401K Pension Plan and Bonus Opportunities
- Healthcare Benefit Packages: Healthcare options for you to choose from
- Its a Great Place to Work: At ChickfilA our Operator considers their team members to be more than just employees. They are a highly valued part of each ChickfilA restaurant. Our high retention rate is proof that team members really enjoy working at ChickfilA. We are not just a job but we truly care about people.
- Scholarsip Opportunities: Every year ChickfilA gives team members the opportunity to apply for scholarships from $2500 up to $25000.
- Free College Program Offerings: Associate level degrees Bachelor level degrees as well as Master level degrees
- Fitness Cener Access: Enjoy free fitness center that all toplevel leaders have direct access to
Requirements:
- 6 Years of Leadership Experience
- Up to 10 hours of Overtime per week
- Excellent customer service skills
- Hardworking and dedicated
- Ready and willing to learn and grow in a new environment
- Ability to multitask in a highvolume environment
- Able to lift up to 50 lbs
- Bachelors Degree Preferred Associates Degree will be considered
Required Experience:
Director
Employment Type
Full-Time
