Manager Salesforce
Manager Salesforce
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Job Description
About Textile Exchange
Textile Exchange is a global nonprofit driving beneficial outcomes for climate and nature across the fashion apparel and textile industry. We guide a growing community of brands manufacturers and material producers towards more purposeful production right from the start of the supply chain.
By 2030 our goal is to guide the industry to drive a 45 reduction in the greenhouse gas emissions within fiber andraw material production. To get there we are keeping our focus holistic and interconnected accelerating the adoption of practices thatimprove the state of our water soil health and biodiversity too.
For real change to happen everyone needs a clear path to positive Textile Exchange believesthat approachable stepbystep instruction paired with collective action can change the system to make preferredmaterials and fibers an accessible default mobilizing leaders through attainable strategies proven solutionsand adriven community.
To learn more visitTextileExchange.
Joining our team
We are a globally distributed fully remote team spanning over 20 countries and united by our commitment to driving positive change in the fashion apparel and textile industry.
We leverage our collective strengths to tackle climate challenges and advance key environmental goals. Collaborating with farming groups processors brands retailers and environmental experts worldwide we address critical issues shaping the future of this industry.
Joining our team means becoming part of a cuttingedge global nonprofit dedicated to amplifying impact. Textile Exchange offers competitive compensation including paid time off discretionary annual bonuses learning opportunities and more.
Like all roles within our organization this position is remote reflecting our USbased yet fully global and homebased structure. Candidates must be available to work across the United States and European time zones.
Job Summary
The Salesforce Manager will report to the Salesforce Lead and be responsible for managing the daytoday running of Salesforce including system administration support training documentation and continuous improvement.
This is a fantastic opportunity to work for a missiondriven organization. You will be a positive person interested in sustainability and passionate about using data and technology to support sciencebased decisionmaking. You will have a proven ability to remain flexible proactive resourceful and efficient with high professionalism: expertlevel written and verbal communication skills planning ability strong decisionmaking capacity and attention to detail.
Duties and Responsibilities
- Oversee the implementation and maintenance of Salesforce changes to address current and future business needs.
- Work closely with crossfunctional teams to gather business requirements and translate them into Salesforce capabilities.
- Manage all aspects of Salesforce administration including:
o Set up and maintain users in Salesforce.
o Troubleshoot user difficulties in Salesforce. As needed submit IT tickets to solve user problems.
o Scrubbing data entered into Salesforce as needed and troubleshooting data inaccuracies and inconsistencies.
o Manage new and improvement Salesforce requests. - Manage multiple Salesforce projects follow up on questions and work being done and organize priorities for Salesforce implementation of new items.
- Make minor configuration changes to Salesforce fields as needed.
- Develop and maintain Salesforce documentation.
- Supervise external consultants on Salesforcerelated projects.
- Create and maintain forms as needed including:
o Working with team members for crafting forms setting up connections to Salesforce (including creation of fields as needed.
o Cleaning data being received into Salesforce via forms. Create Contacts and Accounts as needed.
o Manage new and formimprovement requests. - Upload and mass manage data including:
o Accounts and Contacts.
o Conference/Event registrations.
o Campaigns and campaign members. - Set up conditional automated reports to clean all data being entered by Team Members. Send error reports to Team Members and follow up with training if needed. Make sure all corrections are completed.
- Manage training needs for Salesforce including script development for the LMS.
- Create update and maintain all Salesforce reports to ensure that Team members Salesforce reporting needs are met.
Minimum Experience and Qualifications
- Bachelors degree in a relevant field. Experience instead of a degree may be considered.
- At least three years of managerial experience working with Salesforce including Sales Cloud Service Cloud and Experience Cloud.
- Preferably has a Salesforce Administrator certification level certification or above.
- Interested in our scope of work and passionate about addressing climate change.
- Team player resourceful eager to learn and able to work independently in a virtual workplace.
- Excellent communication written and grammatical skills in English (Native or bilingual proficiency).
- Equipped with excellent computer skills including advanced proficiency in Microsoft. Excel PowerPoint and Word and the ability to quickly learn new systems.
Employment Package
- Reports to: Lead Salesforce
- FullTime Position 40 Hours a Week
- Location: Virtual/Remote
- Annual Salary Range: $75000 $100000 USD
- To be filled as soon as possible (start date to be agreed between both parties).
- Our salary structures are locationagnostic ensuring equal pay for the same role irrespective of location. Final employment offers are determinedbased on the role candidate experience education and other relevant factors but not on location. Offers will be presented in the local currency of the candidates permanent residence. Benefits are tailored to the region of the candidates permanent residence and align with Textile Exchanges regional employment packages.
- To see if we hire in your country and for more information please visit: https://remote/countryexplorer
How to Apply
Please apply here with your resume and a cover letter.
Applications will be considered on a rolling basis as they are submitted. Early application submission is strongly encouraged.
If you have any pressing questions after completing your application and meet the qualifications please.
Textile Exchange is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.
Required Experience:
Manager
Employment Type
Remote
Company Industry
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
