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Opportunity knocks at the Lakeshore Learning Store. Are you ready
You dont need a background in education but a desire to learn is essential! As one of our store managers you get to develop a firstclass team implement plans to maximize store sales and provide our customers with an unforgettable retail experienceall in a fastpaced fastchanging environment that demands operational expertise. Sound challenging It is. But with success comes reward.
Providing great customer service isnt just a goalits the essence of who we are.
Our energetic and friendly approach to exceeding each customers expectations is a hallmark of over 50 Lakeshore Learning Stores nationwide. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit.
Lakeshore Learning Store managers have a knack for leading by example.
In fact this is the glue that holds our successful retail team together. No job is too small to tackleand no team success is too small to celebrate.
Responsibilities
Building Talent
Recruit and develop an engaged salesdriven team
Provide your team with consistent coaching and growth opportunities
Building Service Standards
Surpass expectations regarding customer service
Seek and communicate customer feedback in regard to school and home use of products
Build a unique and lasting relationship with customers
Building Revenue & Operational Excellence
Maximize sales and manage controllable expenses
Maintain visual presentation of merchandise and signage
Maintain company expectations regarding retail policies and procedures
Qualifications :
Essential Skills & Attributes
Passion for providing excellent customer service
Positive and proactive approach to management and working as a team
Excellent communication and training skills
Exceptional time management and organizational skills
Ability to demonstrate company standards and reinforce them with the entire team
Strong desire to recognize and reward achievementsbig and small
Capacity to give regular and clear feedback to team
Ability to provide and receive constructive criticism
Capacity to multitask in order to meet simultaneous demands
Requirements
35 years retail management experience
Ability to work a flexible schedule including nights and weekends
Knowledge of retail POS systems
Additional Information :
Benefits Package Your investment in us deserves a benefits package to match!
Competitive salary
Comprehensive medical/dental plan
401(k) retirement plan
Generous employee discount
Quarterly bonus program
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill merit and mindboggling talentnot based on race color creed sexual orientation gender or gender identity marital status domestic partnership status military status religion age national origin ancestry alienage AIDS or AIDSrelated complex status genetic information predisposition or carrier status status as a victim of domestic violence physical or mental disability or any other characteristic protected by applicable law. If things arent equal we all lose. INDRLL1
Remote Work :
No
Employment Type :
Fulltime
Full-time