Sulzer Careers Clean Water Service Technician 91572
Sulzer Careers Clean Water Service Technician 91572
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
FEWIBUE488
Clean Water Service TechnicianFull TimeMeriden (CT)United States
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
We are looking for a/anClean Water Service Technician to join our FEWIBU team in United States.
Your main tasks and responsibilities:
- TravelRoad Warrior up to 80 to North America sites
- Assists customers on the phone and in the field with troubleshooting of rotating equipment under the Sulzer Clean water Portfolio
- Recommends and interprets service & warranties programs to customers on the phone and in the field.
- Performs onsite startups to ensure equipment is installed correctly and is set up properly for conditions.
- Responsible for onsite training of customer personnel to Sulzer/Johnston standards on proper operation of their equipment
- Read and review blueprints plans specifications and other documentation to prepare for startup or service
- Performs electrical testing and repair of equipment according to drawings and procedures both in the field and at the service center.
- Analyzes equipment failure and recommends corrective or preventative actions on the phone and in the field.
- Ensures customer satisfaction is maintained.
- Prepares reports on service calls and equipment problems/concerns to management as required (trip reports).
- Escalates technical issues to management as needed.
- Provides equipment feedback/customer suggestion to management.
- Supports teamwork by assisting in the office as needed.
- Adheres to safety policies and use of safety equipment.
- Perform other duties and special projects as assigned.
To succeed in this role you will need:
- 35 years experience in field service including performing repairs of customer equipment on site.
- Travel as required to fulfill customer requirements and Service Tech Schedules up to 100 at times.
- Ability to work remotely and independently with little to no supervision
- Technical troubleshooting with effective diagnostic and repair experience.
- Strong communication and presentation skills along with a commitment to customer service and excellence.
- Ability to work under pressure situations and work with customers to resolve their concerns.
- Ability to access and troubleshoot issues that arise while on jobsites and make sound decisions independently that are in the best interest of Sulzer
- Ability to read and work from blueprints and schematic drawings.
- Knowledge of Vertical Pumps & Split Case Pumps
- Knowledge of hand tools and electronic test equipment.
- Knowledge of electrical safety.
- Ability to use technology and analysis tools (Excel Outlook web databases)
What we offer you:
- Competitive Paid Time Off 3 weeks to start)
- 11 Company Paid Holidays per year
- Annual Bonus Program
- Full Medical Dental and Vision benefits
- Company Paid Short Term and Long Term Disability Company Paid Life Insurance
- 6 401K or Roth Company Match with Immediate Vesting
- Company Paid Retirement Security Contributions following 1 year of employment
- Tuition Reimbursement/Educational Assistance
- Quarterly Gym Reimbursement
Do you have a question about the role
Reach out to Kerry Wilt at or Hiring Manager William team is looking forward hearing from you!
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2024 in Brazil China Germany Switzerland the United Kingdom and the United States.
Not translated in selected language
Required Experience:
IC
Employment Type
Full Time
