Administrative Customer Support Specialist
Administrative Customer Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
At Spring Footwear Corp weve been delivering comfort style and quality footwear since 1991. Our mission is simple: help people look and feel their best one step at a time. We are a fastgrowing dynamic company that values innovation teamwork and exceptional customer experiences. Were currently seeking a friendly organized and proactive Receptionist who will also assist our Customer Service team in creating smooth efficient and positive interactions for both internal and external stakeholders.
Responsibilities
Front Desk Responsibilities:
- Greet visitors and vendors with a welcoming and professional demeanor
- Answer and direct phone calls to the appropriate departments
- Handle incoming/outgoing mail deliveries and front office organization
- Maintain a clean polished and inviting reception area
Customer Service Support:
- Assist with answering customer inquiries via phone and email
- Help process orders returns warranty requests and provide tracking
- Provide daytoday support to the Customer Service team by assisting with tasks and projects as directed by the manager
- Log customer interactions and escalate issues when necessary
- Provide product knowledge and guidance with training support
Requirements:
- 12 years of experience in a receptionist or customer service role
- Excellent communication and interpersonal skills
- Organized detailoriented and able to juggle multiple tasks with a smile
- Proficiency in Microsoft Office and experience with CRM or order systems is a plus
- A team player who embodies Spring Footwears brand values: quality care and style
- Excellent verbal and written English language proficiency
Why Join Spring Footwear Corp
- Competitive compensation and benefits package
- Profit Sharing Plan
- Warm teamoriented work culture
- Employee discounts on footwear
- Growth opportunities within a growing company
Be part of a brand that brings comfort and confidence to customers around the world!
Step into a new opportunity apply for the position now.
Required Experience:
Unclear Seniority
Employment Type
Full Time
