Front Desk Agent
Front Desk Agent
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Join the DoubleTree by Hilton Team Now Under Renovation and Better Than Ever!
Exciting Perk: As a team member youll enjoy exclusive worldwide travel discounts at Hilton properties explore the globe while building your career!
Position: Front Desk Agent
Location: DoubleTree by Hilton
Status: FullTime / PartTime
Be part of something fresh our property is currently undergoing exciting renovations to elevate the guest experience! This is a great opportunity to grow with us during this transformation and help create a warm welcoming environment from the moment guests arrive.
What Youll Do:
As a Front Desk Agent youll be the face of the hotel greeting guests with a smile ensuring smooth checkins and checkouts and being a helpful point of contact throughout their stay. Your service sets the tone for unforgettable guest experiences while supporting our team in reaching occupancy and revenue goals.
Qualifications:
Education & Experience:
High School diploma or equivalent required
Previous hotel or hospitality experience preferred
College coursework in a related field a plus
Computer literacy and experience with reservation systems preferred
Physical Requirements:
Ability to stand for long periods
Light lifting (up to 20 lbs) carrying or pushing/pulling items
Must be available for flexible shifts including nights weekends and holidays
What Were Looking For:
Friendly and positive attitude
Strong communication and problemsolving skills
Able to multitask efficiently in a fastpaced environment
Attention to detail and a teamfirst mindset
Comfortable working with basic financial data and systems
Key Responsibilities:
Guest Interaction & Service:
Warmly welcome and assist guests at checkin during their stay and upon departure
Answer guest questions about the hotel local area and available services
Handle reservations payments and room assignments with accuracy and care
Uphold brand standards and maintain a professional appearance at all times
Communicate effectively with all hotel departments to ensure seamless service
Operations & Administration:
Operate the front desk and PBX systems proficiently
Complete daily checklists reports and shift paperwork
Manage guest messages packages and special requests
Stay up to date on current promotions room rates and hotel events
Support emergency procedures as needed
Why Work With Us
Global Travel Discounts Save while you explore the world with Hiltons team member rates
Be Part of Our Transformation Contribute to the success of a newly renovated property
Growth Opportunities Career advancement within a leading global hospitality brand
Inclusive Culture We value diversity and welcome everyone to our team
Were proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race color religion sex gender identity sexual orientation national origin veteran or disability status.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
