Description We are looking for a Reception Volunteer to provide a friendly welcome to patients and guests when they arrive at the hospice helping to create an enjoyable environment for everyone. Are you available weekly on Tuesday 5pm8pm
Your role will include some of but is not restricted to the following tasks:
- Greet all visitors in a friendly and professional way in line with hospice security requirements
- Take in postal deliveries informing staff as necessary
- Handle incoming phone calls politely taking and relaying messages as appropriate
- Ensure the Reception area is clean and tidy
- Maintain confidentiality regarding patient details and hospice records
- Help with other related tasks when necessary
What skills/experience do you need
- Good people skills polite and friendly
- Basic computer skills including word processing spreadsheets and emails
- Good communication and organisational skills
- A commitment to high standards and the provision of excellent service
- A reliable and responsible attitude
- An understanding of the importance of confidentiality
- Empathy and an understanding of the needs of those affected by endoflife care issues.
What we can offer you
- An excellent opportunity to build on your skills in a charity environment
- An induction training support and supervision in your role
- Agreed reasonable outofpocket expenses
What we ask of you
- To provide 2 nonfamily references and other relevant documents related to the role
- To keep to all the charitys policies and guidelines
- To complete an induction and any training related to the role
Marie Curie is committed to safeguarding and promoting the welfare of patients and their families and expects all staff and volunteers to share this commitment. Marie Curie will treat all volunteers fairly and with respect. We will not discriminate on the basis of disability ethnicity marital status pregnancy or maternity sex (i.e. gender) sexual orientation religion or faith or gender reassignment. We will not discriminate on the basis of age unless the responsibilities of a role require us to do so in order to safeguard our volunteers and/or service users.
For more information or if you have any questions regarding this volunteer role please contact the Volunteering Operations Centre at