Network Technician Information Systems Specialist 4
Network Technician Information Systems Specialist 4
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Job Description
Initial Posting Date:
04/10/2025Application Deadline:
04/24/2025Agency:
Oregon Liquor & Cannabis CommissionSalary Range:
$5047 $7627Position Type:
EmployeePosition Title:
Network Technician (Information Systems Specialist 4Job Description:
The Oregon Liquor and Cannabis Commission (OLCC) oversees access to alcohol and cannabis products in Oregon through education regulation and distilled spirits distribution. Our aim is to protect public health and safety while supporting responsible businesses and providing funding for local and state agencies.
The agency is comprised of three major operational programs: the Distilled Spirits Program the Recreational Program and the Public Safety Program. All three programs are supported by the Administration Financial Services and Support Services divisions. Revenue generated from these programs helps support state and local government programs.
Whats in it for you:
Rewarding work in a productive and creative environment
Colleagues who are passionate about public service and safety
Work/life balance 11 paid holidays a year personal days sick time vacation accruals and more! Click here to learn about State of Oregon benefits.
Advancement and learning opportunities that will help grow your career with the State of Oregon
Possible eligibility for the Public Service Loan Forgiveness Program
A workplace that fosters fairness equity and inclusion to maintain a workplace environment where everyone is treated with respect and dignity.
About this opportunity:
This position is based at our Milwaukie OR headquarters office. Please note that the headquarters for the agency will relocate from Milwaukie to Portland OR by approximately the end of 2026.
After an initial training period this position may be eligible for a flexible hybrid work schedule however weekly inoffice work will be required. This position is not eligible to be fully remote.
This position is represented by the American Federation of State County & Municipal Employees (AFSCME) union.
Heres what you will do:
This position acts as the backup and assistant to the agencys Network Administrators and acts as the secondary support resource for information technology data communication network installation of software and diagnosing and correcting technical problems. The position works with various stakeholders both within and outside the agency to solve complex problems and oversees and provides backup support to the IS Help Desk and other team members both on a scheduled and adhoc basis as necessary.
Please contact if you would like a copy of the position description.
Heres what you need to qualify:
Minimum Qualifications:
Three 3 years of information systems experience as a computer help desk technician
OR
An associate degree in Computer Science Information Technology or related field OR completion of a two 2 year accredited vocational training program in information technology or related field AND one 1 year of information systems experience as a computer help desk technician
Preferred Skills:
Technical Troubleshooting: Ability to diagnose and resolve hardware software and network issues across various platforms (Windows MacOS etc)
Customer Service: Strong communication and interpersonal skills to assist users patiently and professionally often in highstress situations
Knowledge of Operating Systems and Applications: Familiarity with common OS environments and productivity software (Windows 10/11 Microsoft Office 365 browsers antivirus tools)
Remote support Tools: Experience using remote desktop tolls (e.g. ConnectWise Windows remote Assistant etc) to assist offsite users
Ticketing Systems: Proficiency in using IT service management tools (e.g. ServiceNow Jira etc) to track and support requests
Basic Networking Knowledge: Understanding of IP addressing DNS DHCP VPN and WiFi troubleshooting
Application instructions and information:
A resume is required for this job posting. Please attach it in the Resume / Cover Letter section of the application.
Please ensure that you clearly demonstrate in your application materials that you meet the qualifications listed and that you follow all instructions carefully. Only complete applications received by the posted application deadline date will be considered.
You may be asked to submit a skills assessment a writing sample or a video/phone interview as part of the application screening process.
Internal candidates currently working for any State of Oregon agency must apply using your employee Workday account. In addition to required attachments ensure that your profile has your current job history and education. In Workday click on Menu in the upper left corner Jobs Hub Find Jobs. Enter the job number in the search bar click on the job title and select Apply.
Additional information:
The use of outside resources such as artificial intelligence (AI) software during applicant skills assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
The selection process consists of a review of your application and an evaluation of your education experience training and overall professionalism of your application materials. Candidates that follow the application directions submit what is required and provide us with credentials that showcase their skills and how they meet the minimum qualifications and preferred skills will be invited to an interview. Resumes will not replace the completed job history experience in Workday. We will only review documents that are requested. Because details are very important to us your application materials will be evaluated for grammar spelling and punctuation.
Per the Pay Equity Law passed in 2017 a pay equity analysis will be conducted to determine what pay step the successful candidate will be offered. The analysis will be based on the relevant experience education training and certifications documented in the application materials. On average candidates new to state service will most likely be offered compensation in the lower to midlevel of the salary range.
Any offer of employment with OLCC is contingent on acceptable references and background check. This position requires a background and security check with fingerprinting to work in areas that handle confidential documents. An adverse background and failed security clearance will result in disqualification.
The person in this position may drive a State of Oregon vehicle. We require drivers to hold a current valid drivers license and maintain a good driving record in order to drive.
Eligible veterans who meet the qualifications will be given veterans preference. For further information please see the following website: Veterans Resources. NOTE: If claiming veterans preference please be sure to check your Workday account for pending tasks or actions under your My Applications section.
We hire preferred workers! For more information please visit our website: Preferred Worker Program.
OLCC does not offer VISA sponsorships. If your employment authorization and documentation is contingent on sponsorship now or in the future you will not meet our agency employment eligibility standards. Within three days of hire you will be required to complete the US Department of Homeland Securitys I9 form confirming authorization to work in the United States.
Helpful links and contact information:
Learn more about OLCC
Understanding the State Application Process
For more information you may contact us by email at .
OLCC is fully committed to attracting retaining developing and promoting the most qualified candidates without regard to their race gender color religion sexual orientation national origin age physical or mental disability or veteran status.
Required Experience:
IC
Employment Type
Full-Time
