People Service Center PSC Coordinator - Bilingual
People Service Center PSC Coordinator - Bilingual
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$ 19 - 23
1 Vacancy
Job Description
JOIN THE BEST TEAM IN SPORT & SPIRIT
At Varsity Brands we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact and through our two divisions BSN SPORTS and Varsity Spirit and our network of 6000 employees and independent representatives we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT.
WORK TYPE: Onsite
LOCATION DETAILS: Onsite in Farmers Branch Headquarters; Address: 14460 Varsity Brands Way Farmers Branch TX 75244
WORK HOURS: Monday Friday 8am5pm
PAY RATE: USD $19.75 $23.75 per hour
Pay rate will vary based on criteria such as education experience and qualifications of the applicant location internal equity and alignment with the market.
TRAVEL REQUIREMENT: Less thank 5 if any
HOW YOU WILL MAKE AN IMPACT
The PRS Coordinator is responsible for supporting HR functions including administration employee relations policy and procedure development and education and will be a key contributor in Varsity Brands People Resources Services Center. In this role you will help elevate the employee experience focusing on onboarding offboarding general HR questions payroll benefits and unemployment claims. The PRSC Coordinator will support the Manager People Resource Service Center and will interact with all levels of employees. You will also partner with HRBPs and their departments in fulfilling all HR needs and other administrative tasks. A core foundation of HR knowledge and the ability to balance priorities will be key to operating successfully in the role.
WHAT YOU WILL DO
- Manage and respond to all internal and external HR Tier 1 inquiries or requests
- Escalate Tier 2 issues to departmental COEs for resolution
- Promote and raise awareness to ensure that employees are effectively utilizing the direct access resources of intranet and Workday
- Help Manage the onboarding and offboarding aspects of the employee lifecycle
- Process background screens in compliance with Varsity Brands and EEOC hiring rules and standards
- Process and respond to employment verifications and unemployment claims
- Offer information about benefits compensation and payroll to employees
- Effective frontline initial POC response in Workday Help system for addressing employee concerns
- Investigate employee concerns thoroughly confidential and timely Provide HR support for all aspects of work from the Human Resources Department
- Create issue and track new seasonal staff agreements and file properly to ensure sox compliance Provide reporting and information to other COEs/business groups as needed
- Maintain New Hire Folders in shared drive Maintain DocuSign required forms
- Other duties as assigned
QUALIFICATIONS
Knowledge/Skills/Abilities:
- Ability to handle sensitive matters and information with tact diplomacy and confidentiality
- Attention to detail ability to multitask remain organized and prioritize tasks with strict deadlines Selfmotivated team player with the ability to work independently with minimal supervision
- Ability to work in a fastpaced environment and pivot focus of responsibilities in a smooth and efficient manner
- Incorporate customercentric values and SPIRIT principles into the companys mission vision and core values.
- The ability to communicate (listening writing and verbal) across all levels of an organization efficiently and effectively.
- Knowledge of Federal and State Human Resource related laws and regulations. Must be comfortable with conflict resolution.
- Proficient in Outlook Microsoft Word Excel and Power Point required
- Technology savvy a knowledge of Workday UKG ADP is a plus
Education/Experience:
- High school diploma or GED required Associate degree preferred.
- 12 years of relevant experience Understanding of HR tools such as an ATS HRIS timekeeping and payroll processing systems.
- Knowledge of Federal and State Human Resource related laws and regulations.
- Must be comfortable with conflict resolution.
- Proven success to effectively communicate (listening writing and verbal) across all levels of an organization.
- Intermediate skills with Microsoft Office and learning new systems/technology with understanding some work is processed manually.
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. Largely a sedentary role with some filing requiring the ability to lift files open filing cabinets and bending or standing on a stool as necessary. The ability to sit or stand for long periods through meetings and while operating office equipment PCs laptop telephone will be required.
#LIGT1
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the employee for this job.
OUR VALUES
Service We lead with heart. We champion community.
Passion We love what we do. It fuels our purpose.
Integrity We do what we promise. We own our actions and decisions.
Respect We earn it by giving it. Because everyone deserves it.
Innovation We never stop striving to be better. For ourselves and our community.
Transparency We are committed to openness and honesty in everything we do.
OUR BENEFITS
We are committed to putting you and your families first. For benefits eligible roles we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include:
- Comprehensive Health Care Benefits
- HSA Employer Contribution/ FSA Opportunities
- Wellbeing Program
- 401(k) plan with company matching
- Company paid Life AD&D and ShortTerm Disability
- Generous My Time Off & Paid Holidays
- Varsity Brands Ownership Program
- Employee Resource Groups
- St. Jude Partnership & Volunteer Opportunities
- Employee Perks including discounts on personal apparel and equipment!
Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race religion color national origin citizenship gender sexual orientation gender identity veterans status age or disability.
Required Experience:
IC
Employment Type
Full-Time
