Armed Municipal Security Guard
Armed Municipal Security Guard
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$ 45760 - 68598
1 Vacancy
Job Description
Position Scope
Embrace the New Do Right Lend a Hand Find a Way Enjoy our Work Celebrate Uniqueness
GENERAL PURPOSE: Under general supervision provides professional security services maintains a safe and secure environment at city facilities and parks. Provides assistance through positive demeanor education information or other action in matters both routine and critical as requested or needed by the staff citizens and guests of the City of Buckeye.Primary Duties and Responsibilities
PRIMARYDUTIES AND RESPONSIBILITIES:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional positionspecific duties.
- Patrols buildings building grounds parking lots and city parks to observe unusual behavior and to prevent vandalism or illegal use of substances.
- Enforces correction of infractions through verbal warning expels unruly persons and may temporarily detain more serious offenders for proper authorities.
- Observes the behavior of people customers and monitors their actions for compliance with rules regulations and City ordinances related to security.
- Mediates disputes and refers matters of enforcement to appropriate law enforcement.
- Answers routine inquiries and directs visitors to appropriate areas.
- Escorts personnel from buildings and facilities after hours.
- Assist with processing patrons through security check points which may include a stationary and handheld metal detector.
- Completes and maintains log entries and field contract reports of incidents that occur.
- Prevents unauthorized access to restricted areas.
- Ensures that all visitors have vacated the building at closing and performs a security check of all doors and windows.
- Responds to security situations and alarm calls including afterhours security alarm calls.
- Answers and evaluates incoming inquires and questions from City personnel and the general public.
- Explains interprets and requests compliance with the City policies and procedures workplace security workplace violence departmental rules security detail procedures and City ordinances related to security.
Minimum Qualifications & Position Requirements
Education and Experience:
- Must possess a high school diploma or GED.
- A minimum of one year of experience as an: armed security guard police officer or military police officer.
- A minimum of one year of experience in a position involving significant interaction with the public.
- Excellent communication and interpersonal skills.
- Must be at least 21 years of age at the time of application.
Necessary Knowledge Skills and Abilities:
Knowledge of:
- Principles practices and methods of providing general security to people and property and their application to City municipal security policies and procedures.
- Security observation.
- Applicable federal state and local laws rules regulations ordinances policies and procedures relevant to assigned areas of responsibility.
- Principles and practices of workplace security and violence prevention.
- Principles and practices of dispute resolution and deescalating potentially hostile circumstances.
- Principles and practices of exercising situational awareness and safety protocols.
- Techniques for providing a high level of customer service by effectively dealing with the public vendors contractors and City staff.
- Modern equipment and communication tools used for business functions and program project and task coordination.
- Computers and software programs (e.g. Microsoft software packages) to conduct compile and/or generate documentation.
Skill in:
- Computer software programs including MS Word Excel Access PowerPoint Outlook
- Developing and maintaining professional and effective working relationships with those contacted in the course of the work including a diverse population.
- Maintaining basic and accurate records.
Skill & Ability to:
- Understand and apply routine security surveillance techniques and principles.
- Analyze situations quickly and objectively; react effectively and efficiently in urgent or emergency situations.
- Deal effectively with all segments of the public in stressful situations requiring tact diplomacy and sometimes firmness.
- Anticipate problems related to establishing and maintaining safety and security in City facilities and develop effective solutions to address and mitigate problems.
- Prioritize work assignments and tasks.
- Prepare written documents with clearly organized thoughts with proper sentence construction punctuation and grammar.
- Work cooperatively courteously yet firmly with all segments of the general public.
- Work safely without presenting a direct threat to self or others.
- Understand interpret and apply all pertinent laws codes regulations policies and procedures and standards relevant to work performed.
- Effectively represent the department and the City in meetings with the public individuals governmental agencies and community groups.
- Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
- Independently organize work set priorities meet critical deadlines and followup on assignments.
- Effectively use computer systems software applications and modern business equipment to perform a variety of work tasks.
- Operate security systems and emergency equipment.
- Ability to work alone or as part of a team.
- Communicate clearly and concisely both orally and in writing using appropriate grammar and syntax.
- Use tact initiative prudence and independent judgment within general policy procedural and legal guidelines.
- Establish maintain and foster positive and effective working relationships with those contacted in the course of work.
12Month Goals:
- Successfully complete the Municipal Security Field Training program.
- Successfully complete the Court Security Guard Academy 3day inperson Academy within 3 months of completing the Municipal Security Field Training program.
- Demonstrate the ability to complete all required documentation with the required details and write clear concise and accurate reports as evidenced by supervisory review and approval.
- Exhibit professionalism and effective communication skills through all forms of communication through interactions with members of the public as well as other members of the City of Buckeye Team.
- Exhibit a professional appearance through maintaining a clean and presentable assigned patrol vehicle a clean and pressed uniform appearance and high standard of personal hygiene as directed by department policy.
Additional Information
Must possess and maintain a valid unrestricted Arizona Drivers License with no major citations within the past 39 months prior to the start date. Other pertinent licenses and/or certifications may be required. Must be able to work a rotating oncall schedule after hours weekends and holidays to provide 24hour response.
Elements of the Selection Process:- Oral board interview
- Background investigation consisting of interview polygraph psychological and medical exam.
The City of Buckeye recognizes years of service from other municipalities and state organizations which can be credited towards vacation accrual.
EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability regardless of race color religion sex national origin age sexual orientation gender identity or disability.
The City of Buckeye complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process please contact the Human Resources Department
Employment Type
Full-Time
