Manager Business Process Transactions
Manager Business Process Transactions
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Job Description
Job Description:
Essential Job Functions:
Manage business process improvement projects from initiation to completion ensuring optimal customer and client experience.
Collaborate with team members to identify process optimization opportunities.
Execute process enhancements and track performance metrics.
Communicate with stakeholders and report on project status.
Assist in resource allocation and planning.
Develop and maintain relationships with key stakeholders.
Act as a problemsolving resource for team members.
Stay informed about industry trends in customer experience and process optimization.
Basic Qualifications:
Bachelors degree in a relevant field or equivalent combination of education and experience
Typically 7 years of relevant work experience in industry with a minimum of 3 years in a similar role
Proven experience in business process services and project management
Experience in managing business process improvement projects
Proficiencies in process analysis and improvement
A continuous learner who stays abreast with industry knowledge and technology
Other Qualifications:
Advanced degree in a relevant field a plus
Relevant certifications (e.g. CAPM Business Analysis Professional) a plus
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Required Experience:
Manager
Employment Type
Full-Time
