Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Get on the fast track to a more rewarding career with Enterprise Rent A Car A team that is committed to quality innovation customer satisfaction and employee development.
We are a multibilliondollar industry leader that is rapidly expanding and growing. At Enterprise exciting careers and opportunities are made possible because how far you go is really up to you. Its a fastpaced people oriented business that offers incredible earning potential and performancebased promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this success will follow for both our company and our employees.
The Customer Service Representative provides superior friendly and efficient customer service at time of rental and return using the company approved sales and service techniques. Facilitates rental process; verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Pleasantly handles and resolves customer questions comments and complaintswhile working facetoface in city/market locations. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.
***THIS IS A FULLTIME POSITION 40 HOURS)***
This position is located at 1889 North Congress Ave. West Palm Beach FL 33409
This position pays $16.50/ hour
Apart from religious observations must be able to work the following schedule:
Sunday: OFF
Monday: 8am 5pm
Tuesday: 8am 5pm
Wednesday: OFF
Thursday: 8am 5pm
Friday: 8am 5pm
Saturday: 8:30am 4pm
Responsibilities
- Respond appropriately to all customer inquiries and calls. Answer telephone and take messages accordingly. Direct incoming calls appropriately.
- Type reports and correspondence copy and collate materials and receive distribute and prepare mail.
- Establish and maintain centralized files; this may include such things as employee files tracking vacation/sick time and time cards.
- Provide support on special projects such as title registration fleet maintenance maintenance tracking on vehicles turnbackrecording etc. as required.
- Order supplies and forms to maintain adequate supplies; may include supplier vendor and repair services contact. Maintain copy and fax machines.
- Cash control; handle cash and prepare deposits.
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years of age.
- High School Diploma or G.E.D. required.
- Must have a valid drivers license with no more than2 moving violations within the last 3 years
- No drug or alcohol related convictions on driving record in the last 5 years
- Minimum 1 year experience handling basic customer service and office administration functions.
- A minimumof basic level experience and understanding of a PC and Microsoft Office Products required.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Must be willing to accept $16.50 an hour
- Must be willing to work posted schedule of: Sunday: OFF Monday: 8am 5pm Tuesday: 8am 5pm Wednesday: OFF Thursday: 8am 5pm Friday: 8am 5pm Saturday: 8:30am 4pm
Required Experience:
Unclear Seniority
Employment Type
Full-Time
