Veterinary Receptionist
Veterinary Receptionist
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Job Description
Ark Veterinary Hospital and Urgentis hiring a fulltime Veterinary Receptionist to be the first point of contact for our veterinary clients playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fastpaced environment communicates clearly and is passionate about animal care.
What to Expect
As you join our mission to provide highquality compassionate veterinary care for pets while fostering strong relationships with pet owners expect to be supported in your work and home life with:
- All the benefits you deservemedical dental vision retirement.
- Paid time off. Take the time you need to recharge.
- Employee pet discount because we know your pets are family too.
- 401(k) with a generous company match to help you invest in your future while you care for pets today
Salary: $17.00 $20.00 per hour determined by the candidates skills experience and qualifications.
Schedule: This is a fulltime position. Monday Saturday 8 am 8 pm and Sunday 9 am 8 pm. Rotating weekends and some closing shifts. Option to work three long shifts and one short shift to reach 40 hours allowing for three days off each week
Key Responsibilities:
- Greet clients and their pets complete the appointment signin process confirm appointment details and escort clients to exam rooms.
- Ensure accurate service and product sales accounting handle payments process credit/debit cards and schedule future appointments.
- Answer client calls for appointments hospital inquiries medication refills and other requests. Make outbound calls for appointment reminders and followups.
- Understand common vaccination protocols basic lab tests common diseases veterinary terminology and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist is required.
- Strong organizational and multitasking skills
- Ability to maintain a calm professional and positive demeanor
About Ark Veterinary Hospital and Urgent Care
Ark Veterinary Hospital & Urgent Care has been a trusted part of the Henrietta and Rochester communities since 2018 offering topquality care for dogs cats and exotic pets. Founded by Dr. Christina Seidel our hospital provides both general veterinary services and urgent care making us one of the few exotic urgent care centers in the area. We are dedicated to exceptional patient care community involvement and supporting local shelters through spay/neuter services and veterinary care.
Employment Type
Hourly
