drjobs Customer Service Representative

Customer Service Representative

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1 Vacancy
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Job Location drjobs

Painesville, OH - USA

Monthly Salary drjobs

$ 42 - 44

Vacancy

1 Vacancy

Job Description

Customer Service Representative (Onsite FullTime Painesville OH)

Are you passionate about delivering exceptional service and solving customer challenges Were looking for a dedicated and detailoriented Customer Service Representative to join our team in Painesville Ohio. This fulltime onsite role is ideal for someone who thrives in a fastpaced environment and enjoys building strong relationships with customers vendors and internal teams.

What Youll Do:

  • Respond to customer inquiries with professionalism and accuracy

  • Quote prices for standard products and determine product availability

  • Advise on delivery dates and shipping methods

  • Accurately enter and track purchase orders

  • Coordinate with internal departments to ensure customer satisfaction

  • Communicate proactively about order status and resolve any issues

  • Support internal reporting and assist with product launches

  • Maintain uptodate knowledge of products and assist customers with website navigation

What Were Looking For:

  • 1 year of customer service experience

  • High school diploma or equivalent

  • Proficiency in Microsoft Office and CRM tools like Salesforce

  • Strong communication and problemsolving skills

  • Ability to work independently and in a collaborative team setting

  • Organized detailoriented and able to multitask in a highvolume environment

  • Comfortable learning new software and systems

  • U.S. citizenship required

  • Must pass background check and drug screening

Perks of the Role:

  • Be part of a supportive and collaborative team

  • Opportunities for professional development

  • Work closely with a variety of departments and grow your knowledge base

If youre looking for a role where your voice is heard and your contributions matter apply now to join a team committed to excellent customer care and operational excellence.


Required Experience:

Unclear Seniority

Employment Type

Full Time

Company Industry

About Company

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