Service Delivery Executive- West London
Service Delivery Executive- West London
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Job Description
The West London Service Delivery Executive will play a key part in the Service Delivery Team across London supporting with the smooth running of our service and create a welcoming atmosphere for all clients volunteers and visitors. Our team is friendly and professional and we work closely together to make sure every client has an outstanding experience when they visit us.
The Service Delivery Executive will often be the first point of contact a client will have with Smart Works providing administrative phone and booking support for clients across London and beyond. Therefore we are looking for a friendly organised and hardworking individual. The role requires strong administrative skills excellent communication skills and a drive to ensure all women who visit us have the best possible experience.
If youre passionate about supporting women then this is an ideal opportunity for you. The role would be based fulltime at our Smart Works centre in West London with occasional visits to our other London centres. There may be occasional evening and weekend work as the successful candidate will be part of the wider centre team supporting with networking and key events support.
Smart Works London is part of Smart Works Charity with Smart Works centres across the UK. There will therefore be some travel and liaison with local centres across the UK and HQ in London to support induction and training as well as the daytoday role.
How to Apply
Please read the full job pack and then submit a CV and a cover letter answering the following questions by 5pm on Tuesday 22ndApril.
- Why do you want to work for Smart Works (Max 250 words).
- What experience and skills do you have that makes you well suited to the role (Max 400 words).
- In your own words what do you think makes Smart Works an essential service (Max 250 words).
1st round interviews will take place on 28th April and will be virtual. If you are unable to attend a virtual interview for any reason please let us know by contacting to discuss another arrangement.
2nd round interviews will take place on 2nd May and will be in person at West London Centre in Ladbroke Grove.
If you require any reasonable adjustments or alterations for the application and recruitmentprocesses please contact
Smart Works is committed to best practice employment practices including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
At Smart Works we will apply suitable measures to keep your information secure inaccordance with our Privacy Policy (a current version of which is available on ourwebsite.
Employment Type
Full-Time
