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You will be updated with latest job alerts via emailRequisition ID: 218150
Join a purpose driven winning team committed to results in an inclusive and highperforming culture.
Contributes to the overall success of Scotiabank in globally ensuring specific individual goals plans initiatives are executed / delivered in support of the teams business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations internal policies and procedures. Provide or participate in recommendations and solutions for all Telephony technology. The ability to manage their own daytoday operations projects and timelines according to clients expectations and SLO / SLAs. Provide support to ALL BNS employees globally across all Business lines. Contribute to maintenance and support renewals as well as RFPs.
Is this role right for you In this role you will:
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships systems and knowledge.
Capability to complete onsite Moves Adds Changes and Disconnect (MACD) activities within Scotia Plaza (Toronto) and surrounding satellite locations
Capability to provision and troubleshoot analog cabling activities
Manages the purchase installation and support of unified communications infrastructure equipment and applications.
Responsible for evaluating current systems for capacity performance currency and security.
Manages multiple tasks concurrently. Works on complex problems where analysis of situation requires indepth evaluation of various factors. Escalates more complex problems to management for guidance. Provides second and third level support.
Plans large scale systems projects through vendor comparison and cost studies. These projects could require the individual to travel both to both domestic US and international locations.
Devises course(s) of action that may fall outside of procedural and policy guidelines and standards and makes recommendations.
Provides work leadership coaching and training to other team members and business partners.
Supports the banks technology infrastructure by participating in after hours support with the expectation of receiving notification of critical system outages outside of business hours and to take appropriate steps to restore service.
Maintains working relationships with key customers clients suppliers and contractors.
Understands the departmental objectives and division technology strategies. Keeps current on rapidly changing technology trends.
Understand how the Banks risk appetite and risk culture should be considered in daytoday activities and decisions.
Actively pursues effective and efficient operations of his/her respective areas while ensuring the adequacy adherence to and effectiveness of daytoday business controls to meet obligations with respect to operational risk regulatory compliance risk AML/ATF risk and conduct risk including but not limited to responsibilities under the Operational Risk Management Framework Regulatory Compliance Risk Management Framework AML/ATF Global Handbook and the Guidelines for Business Conduct.
Champions a high performance environment and implements a people strategy that attracts retains develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team.
Capability to provide training and assistance to users upon request and fellow team members to ensure the users are fully comfortable using the technology and team members are aware of any updates changes etc.
Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have:
Requires a Bachelors degree and/or at least five years of industry experience.
Requires expert knowledge of LAN/WAN systems networks and applications.
Expert Knowledge of various Unified Communication systems i.e. Oracle Cisco Wireless etc.
Expert Knowledge of Telephony Vendor systems and processes(Cisco Legacy Wireless Bell Allstream Rogers etc.
Expert Knowledge of Regulatory bodies internal and external and Vendor contracts
Excellent teamwork and interpersonal skills
Skilled proficiency with MS Office (Word Excel PowerPoint Outlook) and other related productivity tools
CCNA (Cisco certified network associate) or
CCVP (Cisco certified Voice Professional)
Whats in it for you
Diversity Equity Inclusion & Allyship We strive to create an inclusive culture where every employee is empowered to reach their fullest potential respected for who they are and are embraced through biasfree practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities ethnicity race age ability & veterans.
Accessibility and Workplace Accommodations We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses crossfunctional development opportunities and tuition assistance.
Competitive Rewards program including bonus flexible vacation personal sick days and benefits will start on day one.
Community Engagement no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons contests cooking with friends Humans of Digital and much more!
Work arrangements: Hybrid
#LIHybrid
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Required Experience:
Unclear Seniority
Full Time