Service Coordinator
Service Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Who We Are
KirbySmith Machinery Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of todays construction industry growth and have several exciting job opportunities for talented energized professionals across the region who want to join our #WeAre1KirbySmith family!
Service Coordinator Benefits
- Aboveaverage Industry Pay
- Comprehensive benefits package (including medical/dental/vision)
- 401K plan with company match
- Generous PTO Package/Paid Holidays
- Short/Long Term Disability
- Growth Opportunities
- Paid Training
- Familyowned and Operated
- Health and Wellness
Service Coordinator Position Purpose
Service Coordinator Essential Functions
- Communicates and supports the Kirby Smith vision and core values of One Mission One Team One Plan One Goal
- Reviews work orders from assigned Product Service Managers (PSM) and branches for accuracy
- Reviews technician notes and enters repair descriptions on work orders
- Opens updates and closes work orders; Inputs data to open work orders such as fuel sublet labor and mileage
- Prints and reviews WIP (Work in Progress) reports
- Initiates communications with Service Managers & PSMs on work orders showing no activity within a specific time
- Acquires and maintains knowledge of manufacturer warranty programs and facilitates warranty repairs appropriately
- Calculates and accurately documents hours worked for mechanics
- Communicate with customers to obtain POs and a status on work approvals
- Maintains and fosters good working relationships with supervisors employees manufacturer representatives
- Consistent and reliable onsite attendance
- Performs other jobrelated duties as assigned
Service Coordinator Minimum Qualifications
- High School Diploma or Equivalent
- Three 3 years of experience as a mechanic or highly knowledgeable with industry concepts
- Proficient with Microsoft Office Word Excel PowerPoint Outlook and various webbased applications
- Exceptional interpersonal skills and excellent communication skills; attentiveness to details and solid problemsolving skills
Service Coordinator Physical Requirements
- Must be ableto sitfor long periods
- Pushing/Pulling/Lifting/Carrying up to 15pounds without assistance
- Physical ability to squat twist turn bend stoop climb and reach overhead
- Must be able to safely perform work around pressurized mechanical and electrical equipment
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
IC
Employment Type
Full-Time
