Receptionist - Mon - Fri 8am-5pm
Receptionist - Mon - Fri 8am-5pm
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Williams Lea is hiring for a Guest Experience Associate for our Dallas office to work Monday to Friday 8:00 am to 5:00 pm!
Pay: $23.00 to $25.00 per hour
Benefits:
- Various health insurance options & wellness plans (Medical Dental Vision Prescription Drug)
- 401k Retirement Savings Plan Including Employer Match
- Paid Time Off (PTO)
- Life Insurance
- Paid Parental Leave
- Shortterm & Longterm Disability
- Healthcare & Dependent Care Flexible Spending Accounts
- Domestic Partner Coverage
- Commuter Benefits
- Legal Assistance
- Employee Assistance Program (EAP)
- Additional Employee Perks and Discounts
The Receptionist is responsible for providing covering the reception desk greeting visitors and general clerical office support
Job Duties/Responsibilities:
Welcoming guests in the office lobby as the main point of contact for any visitor/guest or employee for the organization
Ensuring a seamless and personal guest journey
Escorting guests to their booked meeting room within the building informing the host of the guests arrival
Understand customers needs and provide them with 5 Star professional service.
Attending to guests wishes and requirements.
Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
Arrange events excursions transportation etc. upon request from guests
Answer the phone and make reservations take and distribute messages or mail and redirect calls
Handling external and internal calls in a professional manner
Assisting hospitality setting up rooms with beverages and food
Manage any external catering requirements from third party vendors
Booking of meeting rooms using EMS OfficeSpace and MS Outlook accurately and ensuring that all AV room layout and food and beverage requirements are noted
Continually monitor reception inbox ensuring emails are responded to in a timely manner
Booking of transport for employees and clients
Managing Visiting Attorney office room bookings and visitor pass management
Liaising with other departments to ensure efficient communication and guest service and creating a one team approach to delighting your guests
Occasional requirement to support client functions that run into the evening
Always acting according to the clients standards
Assist in the daily production of clients visiting attorney email.
Job Qualifications:
35 years previous experience working in a Concierge/Host role for a bluechip company within a highend Hotel Country Club Restaurant Retail or applicable Commercial environment.
Outstanding guest services skills sophisticated verbal & written communication skills
Good time management skills
Have great interpersonal skills and an outgoing personality.
Must possess a professional presentation and presence
Have an excellent command of the English language both in verbal and written communication.
Be highly organized and have an eye for detail.
Be able to work well under pressure and have the ability to act proactively and intuitively.
Ability to prioritize work under pressure plan ahead and anticipate problems
Excellent communication skills both written and verbally
To act with integrity at all times and embrace the company philosophy.
Relationship management and communication: ability to create and maintain strong relationships and channels of communication with key interfaces and the business
Administrative skills: ability to multitask prioritize workload and provide administrative support.
Customer focus: passion and ability to understand the needs of the client and provide customer service and superior client service.
Who we are: In a rapidly changing world the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5200 talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
Were always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race color creed religion national origin alienage or citizenship status age sex sexual orientation gender identity of expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law.
Williams Lea is a drugfree workplace and performs preemployment substance abuse testing.
#acc
Employment Type
Full-Time
