Client Manager
Client Manager
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Job Description
Salary competitive salary
Hours Monday to Friday 37.5 hours per week working from home flexible one day per week
Holiday 25 days annual leave (excluding bank holidays
About the Client Manager role
We are TC Group the fastestgrowingtop 20 accountancy firm in the UK. Were business advisors and accountants with over 30 years of experience weve honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses.
We have an exciting role for a Client Manager in our Norwich office.
As a Client Manager you will manage a portfolio of mixed clients to ensure a high level of customer satisfaction. You will be reviewing and reporting on account performance undertaking regular client visits and promoting positive client engagement.
Key responsibilities of a Client Manager will include:
- you will support and grow the account and the client base and seek business development opportunities across the multi service lines TC Group offer and to provide services to best serve the clients
- actively manage the portfolio including WIP management and debtor management to ensure lock up and other KPIs are met ensuring client deadlines are met
- Assisting in the management of the office managing your own team
- Continually networking to win new business
About you
We are looking for candidates with the following skills and experience:
- ACA/ACCA or qualified by experience with significant demonstrable experience within an accountancy practice background
- you must have a good standard of accounting and tax knowledge
- previous experience of developing and growing client accounts is advantageous
- to be successful you will be personable with excellent communication skills and able to develop strong client & team relationships
- you should be proficient in MS Office / highly PC literate along with sound accounting system knowledge. Iris software experience would be beneficial.
- must be extremely organised and flexible with a positive solutions based perspective
- be open to developing team methods and skills
- be flexible and able to travel to other regional offices
Full benefits available for the Client Manager
- parking permit
- group life assurance 4 x salary
- pension scheme
- Salary sacrifice PMI scheme (once probation is passed)
- hybrid working between office and home
- Social events
About us
TC Group is growing and changing at quite a pace! Were an ambitious group of people with the same aim to create a consistent highquality experience for our clients. Like us our client list is growing were supporting more and more of the UKs ambitious business owners SMEs and large Corporations and its a real team effort. Were helping them make courageous decisions to grow their businesses.
We always seek the best talent looking for individuals who are technically brilliant solutionfocused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business which in turn helps us continue to grow develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds.
We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide Sponsorship.
Required Experience:
Manager
Employment Type
Full-Time
