Customer Care

Customer Care with Insurance Company (German Language) EUR 3000 Welcome Bonus

Unlock Your Potential with a Rewarding Career

Are you ready to take your career to the next level Join a global leader in technology and services thats shaping the future of iconic brands. We partner with some of the worlds most recognized companies brands you use every day to enhance their businesses through innovative technology and seamless solutions in over 70 countries. Were proud to be consistently recognized with prestigious awards like Worlds Best Workplaces Best Companies for Career Growth and Best Company Culture year after year.

If youre eager to grow and be inspired this is your opportunity! As a Customer Service Representative in Lisbon Portugal (OnSite) youll play a key role in helping us achieve excellence across all operations meeting performance goals and exceeding client expectations. Youll contribute to driving high standards for quality efficiency and customer journey improvement.

Endless Opportunities for Career Growth and Development

We invest in your success. From comprehensive training to access to cuttingedge technologies we provide all the tools and ongoing support you need to thrive. With a focus on career growth were proud to share that about 80 of our managers and leaders have advanced from within! Thats why we offer a variety of FREE Learning and Leadership Development programs to help you shape the career youve always dreamed of.

Office Location: Av. MediterrneoLisboa Portugal

Your Role and Impact

As a Customer Service Representative you will:

• Engage with clients through phone calls or chats assisting them with various inquiries about their insurance policies.

• Process requests efficiently utilizing our client policy administration system and communicating via letters emails and other documentation.

• Manage the indexing and archiving of documents using our document management tool.

• Handle policy change requests and update payment details with accuracy and care.

• Assist with claims and cancellations ensuring customer satisfaction.

What You Bring to the Team

Were a perfect fit if you:

• Are fluent in German (C2 and English (B2.

• Have previous customer service experience (a plus!.

• Excel in both written and verbal communication with a formal and diplomatic approach.

• Are proactive selfmotivated and enjoy working as part of a dynamic team.

If youre passionate but dont meet every requirement we still encourage you to apply. Well do our best to match you with the perfect role whether its this one or another opportunity.

What We Offer You

We believe in supporting your unique lifestyle with great benefits including:

• Fulltime positions with indefinite contracts (negotiable based on your experience and our clients needs).

• Competitive salary plus performancebased bonuses.

• A generous EUR 3000 Welcome Bonus.

• A central location in Lisbon Portugal.

• Comprehensive paid training for the company and your specific project.

• Career development programs specialized courses and language classes to keep you growing.

Become the Best Version of Yourself!

If this sounds like the perfect next step in your career journey wed love to hear from you. Apply today and find out why over 440k trailblazers around the world choose us as their employer of choice.

Were an equalopportunity employer

We celebrate diversity and are proud to be united as one global team. We are committed to providing equal employment opportunities for all candidates in a supportive respectful work environment free from discrimination and harassment. All recruitment decisions are based on job requirements and professional qualifications without regard to race age gender identity sexual orientation religion ethnicity family status national origin disability or any other protected classification under applicable laws.