The Legal Document Workflow Coordinator is an experienced position delivering exceptional customer service to our clients by providing timely and accurate document production of an intermediate to advanced level. Advanced ability to assess documents has a technical eye to detect and ensure proper corrections (proofing edits conversions formatting creation comparisons etc. for requesters. The position requires advanced software aptitude in those programs used for document production as well as speed and accuracy in a highvolume highpressure production environment.
The Legal Document Workflow Coordinator may require the training of team members and may be responsible for the daytoday coordination of workflow within a shift or site.
Job duties:
- Intakes work requests from the client; including clarification of job instructions and negotiation of deadlines with the requester. Seeks alternate solutions to deadline requests as needed
- Prioritizes work requests across team and coordinates/balances multiple projects based on experience and following established guidelines especially when working with escalated deadlines or issues
- Creates and edits documents mail merges charts graphs tables etc.
- Scans and cleans up documents utilizing scanner equipment and appropriate software
- Converts and cleans documents from other software applications
- Evaluates personnel performance with the AM and assists in the development and improvement of individual and team skills
- Demonstrates proper professional expectations for team members when dealing with client requesters and client work requests including meeting deadlines and delivering highquality work
- Responsible for development and delivery of ongoing training of new and existing team members in existing processes as well as new trends or processes for presentations work
- Facilitates focus and coordination on and between shifts in the production of deliverables to the client in order to meet or exceed the clients expectations for quality timeliness and service
Qualifications :
- Bachelors degree or equivalent with years of experience able to substitute
- Minimum of 3 years of related office experience with document production and preparation
- Advanced knowledge of Microsoft Office suite (PowerPoint Excel Visio as examples)
- Excellent verbal and written communication and interpersonal skills necessary in order to communicate questions and/or suggestions to the client and other team members in a professional and customer serviceoriented manner
- Ability to work both independently and collaboratively as part of a team; selfmotivated to ensure own production
- Ability to work in a fastpaced deadlinedriven team environment while handling sensitive and/or confidential documents and information
Additional Information :
Total Base Pay
Benefits:
- Various health insurance options & wellness plans (Medical Dental Vision Prescription Drug)
- 401k Retirement Savings Plan Including Employer Match
- Paid Time Off (PTO)
- Life Insurance
- Paid Parental Leave
- Shortterm & Longterm Disability
- Healthcare & Dependent Care Flexible Spending Accounts
- Domestic Partner Coverage
- Commuter Benefits
- Legal Assistance
- Employee Assistance Program (EAP)
- Company Provided Parking
- Additional Employee Perks and Discounts
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race color creed religion national origin alienage or citizenship status age sex sexual orientation gender identity of expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law.
Williams Lea is a drugfree workplace and performs preemployment substance abuse testing.
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RRD is an Equal Opportunity Employer including disability/veterans
Remote Work :
No
Employment Type :
Fulltime