Senior Research Manager SAI
Senior Research Manager SAI
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Salary Not Disclosed
1 Vacancy
Job Description
The SRM is a part of NIQs Strategic Analytics and Insights (SA&I) team responsible for the SSA region. The role is to be a trusted adviser to our Brand and Media customers matching SA&I solutions to the clients key business questions. Candidates are responsible for earned revenue and driving revenue growth through retained business.
Candidates will need to have at least 6 7 years of experience in market research or key account management. They will also have strong interpersonal skills and use these to dive deep into the clients businesses truly understanding the challenges and questions. They live and breathe clients and can demonstrate the value of SA&I solutions thus driving engagement and client relationships.
RESPONSIBILITIES
- Lead and manage Brand and Media accounts on behalf of NIQs SA&I team i.e. act as the main point of contact and trusted advisor for key active clients
- Conduct regular business reviews with clients and develop & execute strategic account plans
- Understand client strategies structures and key business questions to build sustainable client relationships and intimacy
- Nurture and grow existing relationships (up to senior level) with customers to achieve retained business
- Understand and execute the value of the SA&I portfolio
- Manage the revenue base of your accounts ensuring (earned revenue) targets are met or exceeded
- Work with the Business Development teams to meet and exceed client expectations and identify opportunities for upselling and crossselling.
- Liaise crossfunctionally/markets with other NIQ Brand and Media teams with a focus on a holistic client centric experience
- Be accountable for the full project cycle from setup to final presentation delivering project excellence ensuring high NPS from clients
- Keep abreast of market research methodologies clients industry trends and competitor activities
- Lead a dedicated team of researchers ensuring they are upskilled and equipped to deliver according to the needs of client.
- Positively contribute toward the culture and climate of the SA&I team and wider NIQ organization
REQUIREMENTS
- A postgraduate qualification
- Minimum 6 7 years work experience in market research with account management expertise
- Comprehensive knowledge and understanding of market research methods
- Strong clientoriented attitude
- Ability to build and maintain longterm customer relationships
- Able to actively listen to clients identify business opportunities and understand how to provide strategic relevant output
- Strong design and reporting skills
- Willingness to go the extra mile
- Passion energy and drive enthusiasm to learn and develop
- Able to work autonomously and establish own priorities and objectives
- Comfortable working across teams bringing together people from different areas of the business
- Highly organized with strong leadership skills and the ability to manage people and multiple priorities simultaneously.
- Software skills/ MS Office especially PowerPoint
All employees within NIQ are expected to promote the image of the company. This will be done in part by maintaining an efficient and effective working environment. It is expected that employees adhere to any specific deadlines set in respect of Company issues relating to professional servicing (internal and external) and objectives.
The detail and scope of this job description may be altered to take account of changing company needs.
#LIHybrid
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- EmployeeAssistanceProgram (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90 of the worlds population.
For more information visit NIQ
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq/global/en/newscenter/diversityinclusion
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
