Client Growth Partner
Client Growth Partner
Posted on :
15-04-2025
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1 Vacancy
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Job Description
Built by exAmazon adtech experts our client is an Enterprise B2B SaaS startup which offers a futureproof Retail Media Operating System boosting eetailer s profitability by 7 of Sales! Their platform supports retailers with advanced targeting analytics & 2x better ROAS. Their client base is spread across India US and Europe.
Role Introduction
Client Growth Partner will work towards delivering value & delight to the clients. This role will undertake a broad range of tasks such as building customer relationships business & growth consulting implementing success programs contributing to presales functions onboarding and training clients and filling up gaps on the delivery front. The role will also assimilate & distribute industry insights to Client stakeholders. Successful candidates must be technically savvy social and analytical possess an aptitude for learning and using new technologies have solid business acumen and be able to communicate clearly and effectively.
Responsibilities:
- Develop and manage client portfolios by delivering business growth and profitability.
- Identify crosssell and upsell opportunities based on new product inventions and client needs.
- Plan and execute consulting and crosssell / upsell strategies for identified opportunities.
- Analyze client performance data and identify patterns to drive business KPIs and forwardlooking plans.
- Building longterm trusting relationships at all levels within Enterprise Clients
- Working with Clients to establish and achieve critical goals on a monthly quarterly and annual basis.
- Drive expected results in product adoption by monitoring key product metrics and understanding business dynamics & user behavior
- Being the Client s advocate inside the org to meet the Client s needs
- Host product demos training and onboarding processes for existing & prospective Clients
Requirements
- 110 years of experience in client management account management or related roles
- Proven track record of leading diverse teams consultants and client portfolio
- Previous experience in tech / SaaS startups is strongly preferred
- Bachelor s or Master s degree from a Tier1/ Tier2 accredited institute
- Startupsavvy solid hustling and problemsolving attitude
- Selfdriven highly organized and able to multitask
- Ability to define and document customer success processes and best practices to deliver 10x customer experience.
- Knack for problemsolving keeping the client s interest in mind always.
- Great storytelling skills
- Experience presenting to external stakeholders including to CxOs
business growth consulting,customer,enterprise,client management,product adoption metrics,storytelling,data analysis,presentation skills,relationship building,cross-sell and up-sell strategies,saas,account management
Employment Type
Full Time
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